Glossary of Renewal and Registration Terms
Adult member: Adult members differ from volunteers in that they simply are registered Girl Scouts and do not hold an active volunteer position.
Case: When you contact a member of our staff, a case is created with your inquiry or concern. As soon as we have an answer for you, or are able to address your concern, you will receive an email notifying you that the case has been closed.
Case Closure Email: When an issue has been resolved, a question answered, or other support has been given, we will close the related case. If you originally reached out to the Care Team by sending an email to email@example.com or by sending a message through the Contact Us page on the council’s website, you will receive an automated message with the resolution as soon as one has been provided. If for some reason this resolution is not satisfactory, or you still have questions, simply reply to the case closure email and we will be happy to continue working on the matter for you.
CBC Expiration: If you are a troop co-leader, you will see this in your My GS account in the Troops tab. CBC expiration is referring to the date on which a volunteer’s criminal background check is set to expire.
“Current” member: Members who have the status of “current” have registered or renewed their Girl Scout membership for the year, and are considered active members.
“Don’t Renew” renewal option: This option will show as one of the three renewal choices for all members. It should only be selected if the girl will definitely not be returning to Girl Scouts at all this year, whether with her current troop or a new one. For volunteers, this means they will not be returning to the specific role for which they made this selection. In both instances, this action cannot be reversed by families or volunteers. If this option is chosen in error, or if there is a change of plans later on in the year, the Care Team should be contacted to update the record.
Household: A household refers to everyone living at a single address.
“Inactive” member: Members who have the status of “inactive” do not have a current Girl Scout membership.
Individually Registered Member (IRM): Individually Registered Members are members who have chosen to participate on their own. This may be because their schedule does not allow for regular troop meetings, there is not an available troop in their area, or perhaps they just prefer to participate as an individual.
“Lapsed” member: A lapsed member is one who has participated in Girl Scouts in previous years, but did not renew for the current membership year, prior to October 1.
Lifetime Member: Graduating Seniors and adult members have the option of becoming Lifetime Members by purchasing a membership that never expires.
Member Community: “Member Community” and “My GS” are terms that are used interchangeably. These refer to the online community where Girl Scout membership and participation can be managed, both by families and troop co-leaders.
Membership tab: Located in your My GS account, this is where you will find all information on your Household’s Girl Scout membership and participation.
Membership Years: When viewing/editing the members of your household or troop, you will see their “Membership Years”. This field refers to the number of years a member was active as either a girl or adult. It does not distinguish between years as an active volunteer and years as simply a registered member.
My GS: “Member Community” and “My GS” are terms that are used interchangeably. These refer to the online community where Girl Scout membership and participation can be managed, both by families and troop co-leaders.
Participation: In your My GS account, the term “participation” refers to how the member is participating in Girl Scouts. Here you will find which troop a girl is registered with, as well as all of the roles an adult member/volunteer holds.
“Payment Pending” member: Members with “Payment Pending” as their status are those who have begun the registration or renewal process, but abandoned the transaction prior to paying their Girl Scout membership dues.
Registration: Registration refers to the process of obtaining a Girl Scout membership for new members, or members who were not active the previous year.
“Renew” renewal option: This is the renewal choice that should be selected when you are ready to renew membership for a girl or adult.
Renewal: Renewal simply means extending your Girl Scout participation for another year. Renewal is only an option for members who had an active membership the prior year. All other members are considered “new” and will have to register after June 30th.
Renewal choice: Next to each member, there will be three renewal options for the upcoming year: Renew, Renew Later, and Don’t Renew.
“Renew Later” renewal option: This option should be chosen whenever a person is unsure of a member’s future participation in Girl Scouts, or is just not planning to renew the member during this specific transaction.
Status: This field, found in your My GS account, refers to a member’s status in Girl Scouts. You will typically see one of three statuses in this column: Active, Inactive, or Payment Pending.
Troops tab: Troop Co-Leaders can access their troop information using the Troops tab in their My GS account. Here you will find your troop roster, each member’s participation, their status as a member and CBC expiration dates for adult members. New girl and adult members can be added by troop leadership through the Troops tab. Troop meeting information can also be updated from this location, as well as members’ contact information.
Verified Volunteers: Verified Volunteers is the company Girl Scouts Heart of the South uses for volunteer screening.