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Careers

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Council Staff

 

We’re looking for the best and the brightest for these full-time, salaried positions with benefits.  These positions require some night and weekend availability, necessitating travel and non-traditional work hours at times.  Additionally, these positions will have individual and team-based pieces to their job responsibilities. To apply, please send your resume to jobs@girlscoutshs.org with the name of the position that you are applying for in the subject line.

Customer Care Specialist (New Member Conversion) - Memphis, TN

This position will be based out of our Memphis headquarters.  The individual serving in this role will mostly provide office-based support to our members and potential members, by assisting in placement for families, in on-boarding of new volunteers and by responding to general inquiries and needs of our customer base.  The individual serving in this role will also be part of the team that serves as the first point of contact for inquiries via phone, email or in person.  They are responsible for providing the highest level of customer service to all members and potential members, both internal and external.  Additionally, this person’s work will necessitate a proficiency in a large suite of various technology tools, the ability to reach goals in a fast-paced, task-driven environment that requires skills in multi-tasking and conflict resolution.  Depending on department needs, this person’s work could have an emphasis on conducting programming for our membership, through outreach, Girl Scouts in the School Day, and training.

Interested applicants should respond by Friday, September 6.  We plan to begin conducting interviews immediately and hope to bring new employees on as soon as qualified candidates are screened and able to begin employment with GSHS.  Salary requirements, official job descriptions and other pertinent information will be discussed and provided throughout the interview process.  

Customer Care Specialist - Tupelo, MS

This position will be based out of our Tupelo office.  The individual serving in this role will be the first point of contact for inquiries via phone, email or in person.  They are responsible for providing the highest level of customer service to all members and potential members, both internal and external.  Additionally, this person’s work will necessitate a proficiency in a large suite of various technology tools, the ability to reach goals in a fast-paced, task-driven environment that requires skills in multi-tasking and conflict resolution.

Interested applicants should respond by September 6.  We plan to begin conducting interviews immediately and hope to bring new employees on as soon as qualified candidates are screened and able to begin employment with GSHS.  Salary requirements, official job descriptions and other pertinent information will be discussed and provided throughout the interview process.  

Part-Time Outreach Specialist

Part-Time Outreach Specialist - we have 2 positions available:

  1. Lowndes County, MS
  2. Greater Memphis Area
    *Please specify the area in which you are applying.

Implement, monitor, oversee and provide innovative programs for Girl Scouts in assigned areas.  Ensure engaging and fun activities and programs for girls participating in the Girl Scouting in the School Day Program.  Coordinate parent communications, girl recruitment into the program, and cookie program participation and delivery.  Work directly with schools and school administrators to deliver the Girl Scout Leadership Experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES:        

  • Implements a comprehensive program plan, in partnership with Manager of GSLE and the Regional Manager of Membership, for girl recruitment and “in-the-school-day” program delivery
  • Establishes contact and develops collaborative relationships with key leaders, parents, and school officials to expand the Girl Scout program in assigned areas
  • Facilitate and coordinate weekly or monthly programs at schools for the purpose of increasing membership and developing girl leadership
  • Participates in program and membership planning processes to assist in the development of council goals, objectives, and action steps related to the program function
  • Maintains the necessary records and reports of programs, events, and activities for monthly management and yearly analysis
  • Submits accurate reports and information requested in a timely manner to all departments
  • Assist in Girl Scout program implementation on the council level as needed
  • Performs other duties as assigned

QUALIFICATION REQUIREMENTS:

  • Excellent verbal, written and interpersonal skills required
  • Ability to give and receive information by telephone, via email and in person
  • Ability to analyze data and produce required statistical reports
  • Ability to work effectively with adults, girls and community groups reflective of the council's diversity
  • Demonstrated ability to handle sensitive and confidential information
  • Ability to work a flexible schedule, including some evening and weekends
  • Demonstrated ability to effectively manage resources and projects
  • Excellent problem solving, ethical decision making and conflict resolution skills required
  • Excellent time management and organizational skills required
  • Must be able to lift 35 pounds without difficulty
  • Must be self-motivated and to learn, subscribe to, and promote the Girl Scout philosophy
  • Skills in curriculum development and group leadership
  • Attend, actively participate and successfully complete required Girl Scout training
  • Demonstrated ability to successfully manage multiple priorities, work independently, and meet deadlines.
  • Ability to learn, understand, apply, interpret and promote the Girl Scout leadership development experience, and our policies, standards and organizational structures
  • Must provide own transportation

EDUCATION AND/OR EXPERIENCE:

  • Bachelor’s degree or related experience in child/youth development, program planning and implementation, and experiential education

LICENSES:

  • Valid state driver’s license
  • Travel within the Council’s jurisdiction is required.

Interested Candidates must email their resume to jobs@girlscoutshs.org by September 6th.

 

Part-Time Recruiter for MS

The Recruiter is a seasonal, part-time position responsible for executing effective membership recruiting strategies via in-person presentations and phone calls to increase girl and adult lead generation in assigned, established geographic areas. This may include recruiting girls to participate in the Girl Scout Leadership Experience, recruiting adult volunteers to deliver and support programming, scheduling date and times for school presentations, and assisting with administrative office work. Hours are approximately 12-20 hours weekly, but could fall outside of this range. Hours are scheduled on a weekly basis and can vary based on recruitment schedules. 

JOB QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required.

KNOWLEDGE, SKILLS AND ABILITIES

  • High School Diploma/GED equivalent.
  • At least 18 years of age.
  • Related recruitment or direct sales experience preferred.
  • Valid Driver’s License with personal transportation.
  • Must complete paid training provided by GSHS.
  • Knowledge of Girl Scout Leadership Experience, program components and outcomes (or ability to learn quickly upon job entry).  Strong organizational skills.
  • Strong customer service skills.
  • Strong written and verbal communication skills.
  • Ability to role model GSHS culture and represent Girl Scouting in a professional manner.
  • Ability to embrace change, adapt, show initiative, and strive for continual professional development.
  • Ability to be trustworthy with cash and credit card information.
  • Ability to demonstrate leadership and mutual accountability.
  • Ability to prioritize and meet deadlines successfully.
  • Ability to speak in public with confidence and professionalism.
  • Ability to interact professionally with a wide variety of people.
  • Ability to use Microsoft Office (including Excel) and customer relationship management (CRM) software effectively.
  • Ability to work early mornings, evenings, and weekends as necessary to support recruitment events.
  • Ability to travel within GSHS service area and work in a mobile environment daily. This may include traveling outside of one’s assigned territory but does not include overnight travel.
  • Other demands, as determined by GSHS.

KEY RESPONSIBILITIES

  • Registers girl members and adult volunteers as new Girl Scouts, including assisting members through registration process on-site and processing memberships.
  • Presents the benefits of Girl Scouting to potential girl members and adult volunteers at schools, places of faith, community centers, afterschool programs, etc. by using established scripts as base presentation.
  • Assists with membership pipeline (from initial member interest to registration to troop placement) via phone, in-person, or online.
  • Ensures Girl Scouting is available to a diverse population of girls and adults by delivering a message of pluralism and diversity during presentations.
  • Clearly understands, communicates, and emphasizes Girl Scout product features and benefits to potential members through primarily in-person communications.
  • Understands and communicates the impact of Girl Scouts and its relevance to girls, adults, and local and national communities.
  • Works a variable schedule that may include weekdays 8-11 am, 1-5 pm, and/or 4-8 pm.
  • Follows established procedures pertaining to Customer Engagement Initiative that support both team and cross functional goals.
  • Provides an exceptional customer service experience to both internal and external customers through timely communication, follow-up and problem-solving.
  • Other duties as assigned

Interested Candidates must email their resume to jobs@girlscoutshs.org by September 6th.

 

Volunteer Care Specialist - Greater Memphis Area

This position will be based out of our Memphis office and will function primarily in volunteer, troop and service unit support.  The person filling this role can expect to work very closely with the volunteers in their region, providing support and guidance to troop and service unit operations. This person’s work will also have an emphasis on onboarding and training volunteers, membership retention efforts, volunteer recognitions and appointments, meeting attendance and adult leadership facilitation.  

Interested applicants should respond by Friday, September 6.  We plan to begin conducting interviews immediately and hope to bring new employees on as soon as qualified candidates are screened and able to begin employment with GSHS.  Salary requirements, official job descriptions and other pertinent information will be discussed and provided throughout the interview process.  


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Summer Camp Staff

Want an unbelievable summer in 2020?! 
Apply to be a summer camp counselor next year and find out what you're really capable of.  You might just surprise yourself and you'll definitely have more fun than you ever imagined!

Summer Camp Jobs

Imagine camping, hiking, and boating all summer while making a difference!

We'll be looking for passionate individuals to work with girls and young women next summer. Everything we do is focused on helping girls grow strong, building a safe community, and having fun!

Girl Scouts Heart of the South Summer Camps are offered on two diverse properties which provide unique outdoor opportunities for girls.

Professional Development Opportunities
Summer starts with 10-14 days of intensive training that cover a wide variety of topics applicable throughout your career.

Topics include:

    Risk Management
    Emergency Procedures
    Age-group Characteristics
    Behavior Management
    Conflict Resolution
    Bullying Prevention
    Team Building
    Dealing with Homesickness
    Girl Scout Leadership Experience
    So much more!

Salary and Benefits
We value our staff and offer all our positions:
    Competitive Salaries
    Room and Board
    Training and Certifications

Who:         Female role models, ages 18 years and older

When:    Training: TBA
                Camp:  TBA

Where:     Kamp Kiwani, Middleton, TN
                Camp Tik-A-Witha, Van Vleet, MS

In addition to summer camp counselors, we also typically have openings for the following positions:

Assistant Cook

Assist in managing food service operations and meal preparation. Take primary responsibility for special diets, vegetarian meals and pack-outs. Knowledge and experience in quantity cooking preferred.

Health Care Supervisor

Minimum age 21. Manage the health of all campers and staff, respond to emergencies, and administer medications. RN or advanced First Aid certification preferred.

High Adventure Counselor

Minimum age 18. Manage safety hazards at the climbing wall and teach basic technique. Must be comfortable leading girls and comfortable with enforcing rules. Experience climbing or belaying is preferred. Training is provided.

Lifeguards

Ensure a safe environment for swimming and boating. Must be a strong swimmer in cold water. Training provided for qualified candidates.

Check back in spring 2020 to apply for a summer you'll never forget!!


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Internships

Girl Scouts Heart of the South is a wonderful place to explore your future career interests. Are you interested in non-profit, communications, community engagement and networking? We have a place for you.

We offer a variety of internships to meet your interests throughout our 59-county jurisdiction. 

Ready to apply? Send your resume and a cover letter explaining why you want to intern with the council to internships@girlscoutshs.org.