The Fall Product Program gives troops a chance to earn startup money for their Girl Scout year. They can use the funds they earn to enjoy new and exciting opportunities right away. Your family and friends can stock up on magazines, nuts, chocolate, and candies while supporting your girl.
Fall Product also makes perfect holiday gifts!
The Fall Product Program is one of two Girl Scouts Heart of the South sponsored programs that combine educational activities with money earning opportunities for our troops. Girls develop important skills that they can use throughout their lives: goal setting, decision-making, business ethics, people skills and money management.
The nuts and candy are delicious and designed specifically for the Girl Scouts, and the magazine program is a great opportunity to renew existing subscriptions or suggest friends and family try out that new magazine they’ve been considering while supporting Girl Scouts.
Every Girl Scout can participate in the Fall Product Program even if her troop isn't! Girls learn the 5 key skills, work towards earning their Financial Literacy badge, and receive awesome rewards for reaching different levels! Ask your troop leader how, or give us a call at 800.624.4185.
TROOP GUIDE QUICK REFERENCE SHEET
ACH Authorization & Bank Information Form
Troop Product Program Manager Agreement & Policies
SU Fall Product Coordinator – Fall Product Program Training
View the Recording
New Troop Fall Product Manager – Fall Products 101 – The Basics
Thursday, August 22, 2024 6:30pm
Click Here to Register
Meeting ID: 961 4193 6214
Passcode: 2024FP
Troop Fall Product Manager Webinar – Fall Product Program Training
Sunday, August 25, 2024 3:00pm
Click Here to Register
Meeting ID: 940 2100 9208
Passcode: 2024FP
Troop Fall Product Manager Webinar – Fall Product Program Training
Tuesday, August 27, 2024 7:00pm
Click Here to Register
Meeting ID: 978 7316 8963
Passcode: 2024FP
Service Unit Fall Product Coordinator Webinar – M2OS SU Level Overview
Thursday, August 29, 2024 6:30pm
Click Here to Register
Meeting ID: 924 9792 7817
Passcode: 2024FP
Troop Fall Product Manager Webinar – Starting Your Sale
Tuesday, September 3, 2024 6:30pm
Click Here to Register
Meeting ID: 951 5984 5782
Passcode: 2024FP
Troop Fall Product Manager Webinar – Orders & Rewards
Tuesday, October 8, 2024 6:30pm
Click Here to Register
Meeting ID: 964 5839 0326
Passcode: 2024FP
Troop Fall Product Manager Webinar – Delivery
Monday, November 4, 2024 6:30pm
Click Here to Register
Meeting ID: 943 8451 4682
Passcode: 2024FP
Troop Fall Product Manager Webinar – Finalizing Your Sale
Monday, November 18, 2024 6:30pm
Click Here to Register
Meeting ID: 924 1541 3163
Passcode: 2024FP
Dates below are deadlines set by the Council. Some service units and troops choose to change due dates.
Be sure to set realistic deadlines for orders and money to be submitted. The girls should be given the opportunity to sell for the entire time of the sale.
Tuesday July 30 SUFPC Training - 6:00pm - Virtual
Registration Required
Thursday Aug 1 SUFPC Training - 6:00pm - Virtual
Registration Required
Thursday Aug 8 SUFPC Training - 6:00pm - IN-PERSON
Memphis Possibility Place, 825 Valleybrook
RSVP/Registration Required
Thursday Aug 22 Fall Products 101 The Basics Training Webinar (New Leaders) – 6:30pm
Registration Required
Sunday Aug 25 Troop Fall Product Program Training Webinar – 3:00pm
Registration Required
Tuesday Aug 27 Troop Fall Product Program Training Webinar – 7:00pm
Registration Required
Thursday Aug 29 Service Unit M2OS Webinar SU Level Overview Webinar – 6:30pm
Registration Required
Friday Aug 30 Troops begin submitting forms to Council
(Agreements, Policies & ACH Forms)
Tuesday Sept 3 Troop M2OS Webinar Starting your Sale/Q&A – 6:30pm
Registration Required
Saturday Sept 7 Fall Product Program Officially Begins
Girls begin taking orders in person and online
Saturday Sept 14 Totally Trefoil Event – Landers Center
NOTE: Requests are submitted to delivery agents with every effort to meet each request, but there is no guarantee that they can accommodate everyone.
Tuesday Oct 1 Troop forms due to Council (Agreements, Policies & ACH Forms)
Tuesday Oct 8 Troop M2OS Webinar Entering Girl Orders/Rewards/Q&A – 6:30pm
Registration Required
Friday Oct 11 Girls submit Nut/Candy orders to Troop or through M2OS AND Reward choices (selected online or on Girl Order Summary)
Saturday Oct 12 Troop Level M2OS Paper Order Entry Start Date
Monday Oct 14 Troop Reward Opt-Out Deadline in M2OS
Monday Oct 14 Troop submits Nut/Candy order in M2OS Locked out at midnight
Tuesday Oct 15 Last Day for online Girl Delivered orders
Tuesday Oct 15 SU Level M2OS Paper Order Entry Start Date
Tuesday Oct 15 SUFPC finalizes Nut/Candy order in M2OS Locked out at midnight
Thursday Oct 17 Council submits nut/candy orders to Ashdon Farms
Friday Oct 18 Delivery Tickets available for SU/Troop in M2OS
Monday Nov 4 Troop M2OS Webinar Delivery/Q&A – 6:30pm
Registration Required
Thurs.-Sat. Nov 7-9 SU Nut/Candy Delivery
Monday Nov 11 Troops can begin picking up additional product from council offices
Monday Nov 18 Troop M2OS Webinar Finalizing Your Sale/Q&A – 6:30pm
Registration Required
Thursday Nov 28 Thanksgiving
Friday Nov 29 Digital Day
Sunday Dec 1 Final Day for Online Program
Sunday Dec 1 Girls submit payments to Troop
Sunday Dec 1 Final Day for girls to select rewards online
Monday Dec 2 Troops finalize reward orders in M2OS - Locked out at midnight
Tuesday Dec 3 SU finalizes reward orders in M2OS - Locked out at midnight
Wednesday Dec 4 Last day to assign additional products to Troops or Girls
Wednesday Dec 4 Troop ACH Shortage Form Deadline
Wednesday Dec 4 Outstanding Balance Forms Deadline (submitted through ACH Shortage Form)
Monday Dec 9 ACH payment from Troop bank accounts
Tuesday Dec 10 Council submits rewards orders to vendors
Early January Rewards begin shipping to SUs
Monday Jan 13 Service Unit ACH Form deadline to Council.
Mid-January SU disperses rewards to Troops
Troop Fall Product Managers will distribute girl rewards to those with a zero-balance using the reward delivery tickets from M2OS.
Do not give rewards to girls until they have submitted full payment.
Friday Sept 5 Passport Bucks Expire
Any registered girl can participate in the Fall Product Program, including girls registered as individuals or not in the traditional troop setting.
Encourage Troop Leaders to appoint parents or another volunteer to help as Troop Fall Product Managers. This helps take the pressure off the leaders and keeps parents involved.
Encourage TFPMs to visit this Fall Product page or our Google Docs page.
Encourage Troops to sit down with their girls and set troop goals. Have Troops encourage girls and their families to set individual goals as well.
The Troop Fall Product Manager Guide located on this page and Family Fall Product Guide may help answer additional questions after the training. Review key points from each page; there is no need to read the booklet word-for-word.
“We can’t do it because the schools do it at the same time!”
This is not necessarily a door-to-door sale; it’s a family and friends activity. Simply encourage your friends and family to “order their favorite magazines and nut products from their favorite Girl Scout."
“It doesn’t matter if we do it or not!”
We are all a part of Girl Scouts Heart of the South. In order to provide the programs, activities, and services offered, it takes everyone to participate in both Council-sponsored, money-earning activities.
Excellent delivery site locations are fire stations, National Guard Armories, schools, churches, businesses, and warehouses.
If your site has access to an available covered loading dock, it’s even better! Even though the business is open, they may have an unused dock or area available.
All products should be picked up the same day so overnight security will not be a factor.
Planning early helps you select and secure the best possible location for your troops and delivery agent. The people donating their space and time appreciate the advance notice so they can plan accordingly.
Check with prior Service Unit Fall Product Coordinators or ask long-time community people for recommendations.
* All troop and service unit proceeds are reviewed annually and are subject to change.
Service Units can earn a bonus of 1% of all items sold within their area IF they have 85% of the registered girls in their area participating in the Fall Product Program. Numbers will be based from registered girls as of November 1, 2024.
The Service Unit has the potential to earn a total of 3% from their sales.
Service Units will receive proceeds via ACH transaction into their Service Unit bank account. Have your Service Unit Finance Chair submit a Service Unit ACH Authorization Form to info@girlscoutshs.org by January 13, 2025.
Individually registered girls that participate and do not align themselves with a troop for the program will accrue rewards at the same rate as a traditionally registered girl and receive Passport Bucks in lieu of troop proceeds. Passport Bucks will be issued at a rate of $5 for every $50 increment in sales. (Example: $100 in total sales = $10 Passport Bucks)
Passport Bucks may be used to pay Council-sponsored program activity fees, resident camp fees, resident camp trading post, and to purchase items in the Council shops; may not be cashed for “real money” and cash will not be given as change; are non-transferable; have no value outside of Girl Scouts Heart of the South; expire September 5, 2025. Passport Bucks will only be issued if balance is paid in full.
Service Unit Fall Product Coordinators will be responsible for individually registered girls participating; making sure they are trained, collecting parent permission slips, orders and payments, entering orders and rewards in M2OS, and distributing product and rewards.
For orders to be placed online, individually registered girls must be assigned a “troop” number. A specific number has been assigned for each service unit to place orders online.
All individually registered girls’ orders will be placed under this specific number so that her orders arrive with the rest of the SU’s delivery.
This number has no meaning outside of the Fall Product Program; it is only to process their order. This number is simply a “99” in front of the SU number (example: 99236 for Alcorn County and 99327 for Washington County.)
Individually registered girls that participate and do not align themselves with a troop for the program will accrue rewards at the same rate as a traditionally registered girl and receive Passport Bucks in lieu of troop proceeds. Passport Bucks will be issued at a rate of $5 for every $50 increment in sales. (Example: $100 in total sales = $10 Passport Bucks)
TROOP GUIDE QUICK REFERENCE SHEET
ACH Authorization & Bank Information Form
Troop Product Program Manager Agreement & Policies
New Troop Fall Product Manager – Fall Products 101 – The Basics
Thursday, August 22, 2024 6:30pm
Click Here to Register
Meeting ID: 961 4193 6214
Passcode: 2024FP
Troop Fall Product Manager Webinar – Fall Product Program Training
Sunday, August 25, 2024 3:00pm
Click Here to Register
Meeting ID: 940 2100 9208
Passcode: 2024FP
Troop Fall Product Manager Webinar – Fall Product Program Training
Tuesday, August 27, 2024 7:00pm
Click Here to Register
Meeting ID: 978 7316 8963
Passcode: 2024FP
Troop Fall Product Manager Webinar – Starting Your Sale
Tuesday, September 3, 2024 6:30pm
Click Here to Register
Meeting ID: 951 5984 5782
Passcode: 2024FP
Troop Fall Product Manager Webinar – Orders & Rewards
Tuesday, October 8, 2024 6:30pm
Click Here to Register
Meeting ID: 964 5839 0326
Passcode: 2024FP
Troop Fall Product Manager Webinar – Delivery
Monday, November 4, 2024 6:30pm
Click Here to Register
Meeting ID: 943 8451 4682
Passcode: 2024FP
Troop Fall Product Manager Webinar – Finalizing Your Sale
Monday, November 18, 2024 6:30pm
Click Here to Register
Meeting ID: 924 1541 3163
Passcode: 2024FP
Customers will enjoy browsing through their favorite titles and selecting subscriptions of the most popular paper and digital magazine titles at a drastic savings from newsstand prices.
Customers can select from a large variety of premium chocolates, gourmet candies, nuts and snack mixes.
Paper order forms have a limited variety of items offered, but customers can log on to see additional nut and candy items offered through the M2 Online System.
Customers can choose from a variety of personalized products including stationary, note pads and picture frames!
Girl Scouts can share their passion for animals, generate troop funds, and give customers the option to purchase something fun for every member of the family.
3 BarkBox options are available:
All three options come with the Berry Trios dog treats.
All Barkboxes will be sold exclusively online by girls and shipped directly to customers.
Tervis® insulated tumblers and water bottles, ranging from top sellers to your favorite MLB®, NFL®, and collegiate sports teams and more. All items will be shipped directly to customers.
Please adhere to the deadlines set by your Service Unit Fall Product Coordinator so orders reach your customers as soon as possible and rewards can be shipped on time.
Some troops choose to change due dates for their girls. Be sure to set realistic deadlines for orders and money to be turned in to you. The girls should be given the opportunity to sell for the entire length of the program.
Registration is required prior to all webinars.
Thursday Aug 22 Fall Products 101 The Basics Training Webinar (New Leaders) – 6:30pm
Registration Required
Sunday Aug 25 Troop Fall Product Program Training Webinar – 3:00pm
Registration Required
Tuesday Aug 27 Troop Fall Product Program Training Webinar – 7:00pm
Registration Required
Friday Aug 30 SU & Troop access to M2OS
Troops begin submitting forms to council (Agreements, Policies & ACH Forms)
Tuesday Sept 3 Troop M2OS Webinar Starting your Sale/Q&A – 6:30pm
Registration Required
Saturday Sept 14 Totally Trefoil Event – Landers Center
Tuesday Oct 1 Troop forms due to council (Agreements, Policies & ACH Forms)
Tuesday Oct 8 Troop M2OS Webinar Entering Girl Orders/Rewards/Q&A – 6:30pm
Registration Required
Friday Oct 11 Girls submit Nut/Candy orders to Troop or through M2OS AND Reward choices (selected online or on Girl Order Summary)
Online Items - Girls can continue selling magazine orders, personalized items, BarkBox and Tervis Tumblers online throughout the entire program, which may affect her final rewards.
Online Nut & Candy Orders - Customers can place orders online for girl delivery through October 15th. Girls can continue selling nuts and candy for shipped orders online throughout the entire program, which may affect her final rewards.
Saturday Oct 12 Troop Level – M2OS Paper Order Entry Start Date
Monday Oct 14 Troop Reward Opt-Out Deadline in M2OS
Troop submits Nut/Candy order in M2OS – Locked out at midnight
Tuesday Oct 15 Last Day for online Girl Delivered orders
Monday Nov 4 Troop M2OS Webinar Delivery/Q&A – 6:30pm
Registration Required
Monday Nov 11 Troops can begin picking up additional product from council offices. Contact Customer Care at
1-800-624-4185 or info@girlscoutshs.org to place orders for additional product.
Monday Nov 18 Troop M2OS Webinar Finalizing Your Sale/Q&A – 6:30pm
Registration Required
Sunday Dec 1 Final Day for Online Orders
Girls submit payments to Troop
Final Day for girls to select awards online
Monday Dec 2 Troops finalize reward orders in M2OS – locked out at midnight. Troops needing to make
additions or changes after midnight must contact their SUFPC.
Wednesday Dec 4 Troop ACH Shortage Form Deadline
Outstanding Balance Forms Deadline (submitted through ACH Shortage Form)
Monday Dec 9 ACH payment from Troop bank accounts
Early January Rewards begin shipping to SUs
Mid-January SU disperses rewards to Troops
Friday Sept 5, 2025 Passport Bucks Expire
If you have a caregiver that does not pick up their product in a timely manner, DO NOT WAIT until the end of the program to notify someone. Contact your Service Unit Fall Product Coordinator for help.
All transactions, both product & money, REQUIRE PRODUCT RECEIPTS
Be sure to verify that all registered girls are listed in the M2 Online System prior to when orders are due. Check your registered girl listing in the M2 Online System! Registered girls will be uploaded frequently by the council.
If you need assistance in adding a girl, please contact Council Customer Care at 800.624.4185 or info@girlscoutshs.org.
Girls must be registered Girl Scouts for the 2024-2025 membership year to participate.
Troops should check M2 Online System periodically to verify that all of their registered girls are listed.
If a girl is not listed in M2 Online System, then:
Girls and their guardians, will go to www.gsnutsandmags.com/gshs and follow the prompts to participate in the online Fall Product Program. Make sure girls have their troop number before starting. Girls that register with the M2 Online System will be prompted to link themselves with a troop.
If their name or troop number is not listed, they will need to contact the Council to verify one of the following:
Contact the Council by calling 1-800-624-4185 or emailing info@girlscoutshs.org.
Volunteer Avatar Patch
Each troop that reaches a minimum of $325 per girl average (PGA) in combined sales will receive:
Each troop that reaches a minimum of $375 PGA (combined sales) will receive ONE Early Cookie Booth Site Choice.
All troop and service unit proceeds are reviewed annually and are subject to change.
Troops registered as Cadettes, Seniors or Ambassadors may choose to take one of the following options:
OR
Service Unit proceeds will be held until:
Communication, knowledge and execution are key components to any successful venture. This FAQ will better explain the fiscal responsibility and participant accountability that is expected from girls, caregivers and volunteers involved in our Fall Product Program.
Who can participate in the Fall Product Program?
Every registered Girl Scout, regardless of troop participation, who does not have an outstanding balance from previous Fall Product or Cookie Program.
Is it required for a troop to participate in the Fall Product Program and the Girl Scout Cookie Program?
No. Troops can participate or not in either program, but participation is required if they want to participate in additional money-earning activities. Additional troop money-earning activities are not permitted during the Fall Product, and Cookie Program dates. Girls also do not qualify for Financial Assistance from the council if they do not participate in the Girl Scout Cookie Program.
How does an adult leader or Troop Fall Product Manager sign up to participate in the Fall Product Program?
Register for the current membership year. Troops must have two fully screened and approved volunteers (registered with background checks). Then attend Fall Product training in your area, submit a Troop Program Product Manager Agreement and Policies, and ACH Form to the Service Unit Fall Product Coordinator/Council. No volunteer may have an outstanding balance from any previous Girl Scout Product Program.
What are the dates for Fall Product Program?
Girls can start selling beginning September 7th, 2024. Girls submit nut/candy orders to troops by October 11th, 2024. Girls turn in final payment for items not sold online to your Troop by December 1st, 2024.
My troop does not want to participate, but I have an individual girl(s) who does. What do I need to do?
Girls can participate as registered individuals with a responsible adult who is willing to be trained as Troop Fall Product Manager and sign a Troop Product Program Manager Agreement and Policies. If a caregiver or other adult is not able to do so, her leader, Service Unit Fall Product Coordinator, or the council can help with the program. However, each troop participating must have two fully screened and approved volunteers, meaning all troops must have two registered adults with a current background check to participate.
How can I encourage my troop and their caregivers to participate online?
All girls have to do is send emails to their family and friends and watch the orders add up. Their friends and relatives on Facebook would love to help out by ordering. Customers like to purchase online because they can use their debit/credit card and take their time making selections. No door-to-door selling is necessary when you use the computer; there is no money to handle; subscriptions are filled out correctly, and there are no delays with delivery.
How do we get proceeds from the orders sold online?
M2 Online System will calculate all proceeds from online and in-person sales and subtract it from the total the troop owes at the end of the program. If a troop has not sold in-person nut and candy items and has no balance to remit, the council will issue a payment for any proceeds owed to the troop for online sales via ACH transaction to the troop’s bank account.
How can my troop participate if I don’t have access to a computer?
Ask a responsible caregiver or volunteer who does have access to a computer to be the Troop Product Program Manager for your troop. They need to be registered, complete a Troop Product Program Manager Agreement and Policies, and ACH Form and follow the same guidelines as any other volunteer.
Who do I call if I have a problem?
Contact your Service Unit Fall Product Coordinator first, then contact Council Customer Care at 1-800-624-4185, or info@girlscoutshs.org.
When do we collect payment from the customer?
If orders are sold online, the customer will pay online with a debit/credit card. Payment for nuts/candy in-person orders is due when product is delivered. However, some troops and/or service units may require payment for nut/candy items to be collected at the time of order.
What do I do if I have a caregiver who does not want to pay?
Let the Service Unit Fall Product Coordinator know as soon as possible that you are having a problem. Fill out the outstanding balance form and submit through the ACH Shortage Form along with the signed permission slip and signed paperwork/receipts from when the caregiver picked up product. Turn these in by the deadline set by the council. Do not delay your troop’s payment waiting on a caregiver. Do not use troop proceeds to pay a caregiver’s outstanding balance. If outstanding balance paperwork is not received by December 4th, 2024 for any caregiver debt, then the Troop will be responsible for any debts owed to the council.
Will we be able to get extra product?
Each Girl Scout Leadership Center will have a limited amount of extra product.
Can non-registered girls or troops participate in product sales?
No. All troops and girls must be registered to participate in any council product sale program.
What is the Caregiver Permission Form?
This form outlines the caregiver's financial responsibility to the council. Troops must collect this form before giving order cards and sales materials. Caregivers and girls should never be allowed to participate in a product sale without having submitted a completed permission form.
What is the Troop Product Program Manager Agreement and Policies Form?
This form outlines the Troop Leader/Fall Product Manager’s financial responsibility to the council. Service Unit Fall Product Coordinators should collect this form before giving sales materials. Troops will not be allowed to participate in a product sale without having submitted a completed agreement form.
Do you need my Social Security Number?
Yes. In order to receive product sale material and/or products we must have an identifier for the person signing the Caregiver Permission Form and/or Product Program Manager Agreement and Policies. If you do not feel comfortable with giving the full number, we must have the last four digits of your social security number and full date of birth. The council cannot proceed with collections through the credit bureau if we do not have this information. Caregivers might also be asked to pay up front for products if this information is not provided to the troop. All personal information is kept secure and confidential.
How do we pay council?
Once money is collected from girls for nut and candy orders, it needs to be deposited into your troop bank account. After all nut and candy orders and all online sales are finalized in the system, M2 Online System will calculate proceeds for all. An automated clearing house (ACH) transaction will remove the balance due to the council from your troop bank account.
What is ACH?
ACH stands for Automated Clearing House, which allows the council to automatically withdraw a payment from a troop’s checking account on a specified date. Troops must fill out an ACH Debit Authorization form and submit to council. This process saves volunteers time turning in payments to council offices.
Is ACH Payment Mandatory?
Yes. Girl Scouts Heart of the South Council requires payment via ACH for all Product Program accounts. ACH forms must be submitted to the council by the designated deadlines. Full payment, minus troop proceeds, must be available in the troop’s bank account for ACH draft on December 9th, 2024.
What if my troop does not have the full ACH draft amount in the bank account?
If a troop does not have the full amount due to the council in their bank account for the draft on December 9th, they must communicate any shortages to the council by December 4th at 5 p.m. via the ACH Shortage Form. Troops that do not make the council aware of account shortages by the deadline will be responsible for any and all fees associated with the transaction.
Do troops accept personal checks?
It is at the troop’s discretion whether they will accept personal checks or not (from caregivers and/or customers). If they choose to do so, those checks will be deposited into the troop account; the troop will be responsible for collecting on any checks that are returned for insufficient funds, closed account, etc.
Are receipts necessary?
Yes. Receipts are to be used for all transactions, both product and money. Signatures must be obtained from both parties when any type of exchange occurs. If there are discrepancies, the receipts and paperwork will verify the transaction in question.
How do I handle online items purchased?
Customers will pay online by credit card directly to M2 Online System. Since customers pay M2 directly, troops will not remit payment to the council for these orders. M2 Online System will deduct all proceeds and payments made to the council (including online) to show a balance due for each troop.
What if a caregiver is on the Debtors List?
If a caregiver is on the debtors list, then their girl will not be allowed to participate in any product sales until her balance is paid in full.
What if a caregiver consistently pays late?
If they do not have a current balance due, then this girl can participate in the program. However, troops should require frequent payments, payment up front for product or only allow them to participate in sales that do not require the handling of money (booth sales, online sales, etc.).
What if a Troop Leader/Troop Fall Product Manager is on the Debtors List?
If a Troop Leader/ Troop Fall Product Manager is on the debtors list, they will not be allowed to participate in any product sales until the balance is paid in full. The troop will need to have a different volunteer take the Troop Fall Product Manager position and payment arrangements made for any debt in order for the girls in that troop to participate. This troop may be required to provide payment up front for product or will be allowed to participate online only.
What if a caregiver does not pick up product?
If a caregiver/girl fails to pick up product in a timely manner, do not wait to notify your Service Unit Fall Product Coordinator or the council. If you wait until the end of the program, it is much more difficult to find someone that needs the product, and it is most likely too late for anyone to help.
What is the Outstanding Balance Form?
An Outstanding Balance Form outlines the responsible party and all information for a debt to the council. This form should be completed for any caregiver or troop with a remaining balance at the end of the program.
What documentation is to be submitted with a Caregiver Outstanding Balance Form?
Troops must submit the signed Caregiver Permission Form, balance due, all receipts for product and money, notes on all attempts to collect, and any other pertinent information for the debt.
What if there is a caregiver with a remaining balance at the end of the program?
If a troop is unable to collect money from a caregiver, the Troop Fall Product Manager should keep a record of all contact attempting a resolution and contact the Service Unit Fall Product Coordinator. If further assistance becomes necessary, the Troop Fall Product Manager must complete an Outstanding Balance Form and attach a signed Caregiver Permission Form, receipts, all documentation of correspondence and amount due. An Outstanding Balance form and all necessary paperwork for each caregiver with a remaining balance must be submitted with the ACH Shortage Form or the troop will be held liable for those funds.
What if a Caregiver Outstanding Balance Form is not submitted to the council?
An Outstanding Balance Form for each caregiver with a remaining balance must be submitted to the council with all documentation. If a form is not submitted by the designated deadline date, the troop will be held liable for the balance due.
Should a troop pay a caregiver’s debt to the council?
No. Troops should never cover a caregiver’s debt to the council. If this does happen, then the debt is owed to the troop (not the council) and the troop is responsible for collecting payment from the caregiver. The council can assist the troop by sending letters to the caregiver regarding the balance due, but cannot take further action (collection agency, legal action, etc.). The debt is ultimately the responsibility of the troop to collect.
What if there is a troop with a remaining balance?
If a troop has a remaining balance, the service unit must complete an Outstanding Balance Form on the Troop Leader/ Troop Product Program Manager and submit it along with all documentation. The Troop Product Program Manager Agreement should already be on file at the council office.
What documentation is to be submitted with a Troop Outstanding Balance Form?
Service units must submit balance due, all receipts for product and money, notes on all attempts to collect, and any other pertinent information for the debt. The signed Troop Product Program Manager Agreement should already be on file with the Council office.
Should a service unit pay a troop’s debt to the council?
No. Service units should never cover a troop’s debt to the council. If this does happen, then the debt is owed to the service unit (not the council) and the service unit is responsible for collecting payment from the troop. The council can assist the service unit by sending letters to the troop regarding the balance due, but cannot take further action (collection agency, legal action, etc.). The debt is ultimately the responsibility of the service unit to collect.
What if there are extenuating circumstances that cause a debt?
Circumstances that may require special arrangements for payment will be handled on a case-by-case basis. These may include serious illness or death in the family, fire, theft and auto accidents. You will be required to provide proof and/or documentation in these instances. In the case of theft documented by a police report, the council would expect the loss to be covered by personal insurance and additional time will be allowed to collect from insurance. If not covered by insurance and not properly documented, payment in full is expected by the due date.
September 7
Girls begin taking orders!
October 11
Girls Submit to Troop Fall Product Manager or online
• Nut and candy orders
• Reward choices (selected on Girl Order Summary or online)
Girls can continue taking online orders.
October 15
Last day for online girl-delivered orders.
November 7-9
Service Unit Nut & Candy Delivery
Your Troop will notify you when to pick up product. Upon pick-up, girls immediately begin delivering product and collecting money.
December 1
Girls Submit Full Payment to Troop Fall Product Manager.
*Deadlines may vary by troop. Please follow deadlines given by your troop leader.
New Troop Fall Product Manager – Fall Products 101 – The Basics
Thursday, August 22, 2024 6:30pm
View the Recording
Troop Fall Product Manager Webinar – Fall Product Program Training
Sunday, August 25, 2024 3:00pm
View the Recording
Troop Fall Product Manager Webinar – Fall Product Program Training
Tuesday, August 27, 2024 7:00pm
View the Recording
Service Unit Fall Product Coordinator Webinar – M2OS SU Level Overview
Thursday, August 29, 2024 6:30pm
View the Recording
Troop Fall Product Manager Webinar – Starting Your Sale
Tuesday, September 3, 2024 6:30pm
View the Recording
Troop Fall Product Manager Webinar – Orders & Rewards
Tuesday, October 8, 2024 6:30pm
View the Recording
Troop Fall Product Manager Webinar – Delivery
Monday, November 4, 2024 6:30pm
View the Recording
Meeting ID: 943 8451 4682
Passcode: 2024FP
Troop Fall Product Manager Webinar – Finalizing Your Sale
Monday, November 18, 2024 6:30pm
View the Recording
Meeting ID: 924 1541 3163
Passcode: 2024FP
2024 FAMILY FORMS
Girl Order Summary Form
M2 Online System Directions
Caregiver Permission Form
Caregiver Product Program Policies
2024 TROOP FORMS
Outstanding Balance Form
Product Receipt
ACH Debit Authorization Form (Fillable PDF)
Troop Product Program Policies and Manager Agreement
2024 SERVICE UNIT FORMS
ACH Debit Authorization Form
Get Started on the M2 Online Ordering System
This helpful flyer will walk you through how to get started on M2 Online System.
Visit the M2 Online Site now to get started!
Create Your Own Avatar!
Create your avatar to share on social media, use as your email signature and more! Avatars created by girls can be saved for use prior to launching your Fall Program.
Volunteer Avatar Patch
Each troop that reaches a minimum of $325 per girl average (PGA) in combined sales will receive:
Each troop that reaches a minimum of $375 PGA (combined sales) will receive ONE Early Cookie Booth Site Choice.
Troops registered as Cadettes, Seniors or Ambassadors may choose to take one of the following options:
1% - Service Units earn 1% of all items sold within their area!
1% Bonus for 5% Sales Increase
Service Units can earn a bonus of 1% of all items sold within their area IF there is a 5% increase in sales over the previous year for their service unit.
1% Bonus for 85% Participation
Service Units can earn a bonus of 1% of all items sold within their area IF they have 85% of the registered girls in their area participating in the Fall Product Program.