Why are you making the decision to cancel camp so early? In addition to the reasons outlined in our communication, which are above all, safety, followed by the expenditure of human and financial resources, we also want to be sensitive to family scheduling and give families adequate time to make alternative plans or arrangements for the time their child/children were expected to be at camp. We are also aware that for many, the current situation is affecting families financially. We do not want families concerned with the potential financial obligation that paying for camp, or the deposit already paid, may bring.
How quickly will I receive a refund for my child’s camp registration deposit and/or fees? We will begin processing refunds on May 4, although it may take 7-10 business days for you to see the refund. If you haven’t received a refund by May 18, please contact email@example.com.
Refunds for those currently registered for summer camp will be automatically processed. Online payments will be refunded to the original form of payment. Cash or check payments will receive a refund check issued by the council.
Camp Tik-A-Witha sessions are not until later in the summer, couldn’t those still happen? Even though Camp Tik-A-Witha sessions are later, and distancing restrictions may be relaxed, we still face the same uncertainties with when restrictions will be lifted, and the same planning and hiring issues that apply to all camp sessions.
What can my girl/troop do with the Passport Bucks they earned last year that are expiring on September 18, 2020? We understand that girls who are members of Girl Scouts Heart of the South often use their Passport Bucks to fully or partially pay for camp, so we are extending the expiration date to September 10, 2021. This will allow girls and troops more time to use their Passport Bucks for memberships before September 30, 2020, program fees, camp 2021 and retail, and the newly released Camp Crates.
If there is no summer camp, will troops and service units be able to reserve the properties? As previously announced, all Girl Scouts Heart of the South properties remain closed to the public at this time. When we know it is safe to re-open our properties, we will let our members know and will communicate any changes to our normal property reservation procedures.
Can I use my camp deposit to purchase Camp Crates? All girls that have registered for summer camp 2020 will have camp balances and deposits refunded. To order Camp Crates, please check out the link here https://girlscoutshs.wufoo.com/forms/qmn3dsm1bqocjk/.