You'll find all the resources you need for volunteer training, documents and tools to help your girls succeed with goal setting, decision making, money management, people skills, business ethics and more!
Check back for more resources coming soon as we get ready and gear up for the 2025 Girl Scout Cookie Program!
Cookie Resources
https://bit.ly/3TrS0qT
Any additional information, tools and resources you may need for the Girl Scout Cookie Program.
Digital Cookie
digitalcookie.girlscouts.org
Girl Scouts can set up their own personalized pages, take credit card payments and ship cookies directly to their customers.
eBudde
ebudde.littlebrownie.com
Your Command Center for managing the cookie program. Watch “How to” videos, download forms, clipart, virtual rally information, order cookies, track girl activity and order girl rewards.
Girl Scouts of the USA Cookie Program Info
girlscouts.org
Locate info on the Girl Scout Cookie Program and national cookie badges and pins.
GSHS Cookie Swap Facebook Group
facebook.com/groups/GSHSCookieSwap
Swap extra cookies, search for needed cookies and connect with other Girl Scout Cookie volunteers!
GSHS Council Website
www.girlscoutshs.org/cookievolunteer
Visit our site to find procedures, forms, manuals and other helpful information.
Little Brownie Bakers
LittleBrownieBakers.com
Find girl activities, marketing ideas, cookie facts, program resources and clipart to help girls prepare for the cookie program from our official cookie baker.
Little Brownie Bakers YouTube Channel
youtube.com/LittleBrownieBakers
Check out our library of inspiring videos featuring real girl stories and cookie tips.
Volunteer Blog
blog.LittleBrownieBakers.com
Check out the volunteer blog for exciting girl activities and booth ideas.
Digital Cookie App
Girls can take orders and payments on the go with the Digital Cookie Mobile App, available for free on both the App Store and Google Play.
eBudde App
Download this free app in the iPhone App Store or through Google Play.
Thank you for volunteering to serve as a Service Unit Cookie Coordinator. Your efforts are extremely important to the success of the Girl Scout Cookie Program!
Our council offers this program to increase opportunities for girls. Proceeds generated from this program create funds for troops and service units, provide services for girls and develop quality training for adults. Without you, this would not be possible.
All of the proceeds – every penny – from the Girl Scout Cookie Program are used to benefit girls within our local council. This revenue is used to fund major council initiatives like supporting and building membership, creating and sustaining innovative girl programming, maintaining and improving camp properties, providing volunteer training and offering a platform that allows troops’ funding for trips, activities and community service projects.
By purchasing Girl Scout Cookies, you directly support the Girl Scout Leadership Experience for girls in your community!
The Girl Scout Cookie Program® is backed by a whole network of support — one that goes beyond the incredible service of council leaders and volunteers like you. Working behind the scenes is eBudde, the digital command center for your Girl Scout Cookie Season. Easily accessible via a mobile app for volunteers at the service unit and troop levels, eBudde is friendlier than ever!
Stay in the know, on the go! This must-have app puts power at your fingertips, wherever you are in the cookie season.
What it includes:
Where you’ll find it:
TAB | DESCRIPTION |
DASHBOARD | Default screen that shows important messages from the Council/Service Unit, calendar, checklist, dates and links to additional tools and resources. |
CONTACTS | Edit SU level contact information. This includes name, address, and phone number. This DOES NOT include changing the email address. That must be done from the login screen. SUs and Troops can email caregivers directly from eBudde. Emails are outgoing only. |
SETTINGS | Edit messages and calendar events for troops and remove or add additional Service Unit level users. |
TROOPS | The Troops tab is not available for editing below the Council level. |
INITIAL ORDER | The Initial Order tab is to verify troop cookie initial orders and for submitting the Service Unit order to the council. |
DELIVERY | The Delivery tab is used by Service Units to select their Service Unit delivery station (example: SU is picking up multiple troops together at Count-N-Go). |
TRANSACTIONS | Service Units should not take possession of cookies and should not have transactions between SUs and troops. This tab should be blank. |
TXN. PICKUPS | Service Units should not take possession of cookies and should not have transactions between SUs and troops. This tab should be blank. |
PAYMENTS | Review ACH and DOC payments to Council for accuracy. |
REWARDS | The Rewards tab is for Service Units to verify troop reward orders and submit order to the council. |
BOOTH SITES | This tab will allow Service Units to approve troop booth site requests. |
REPORTS | Run and print reports from this tab for cookie orders, reward orders, payments, Digital Cookie, and booths. |
HELP CENTER | Find additional information on the eBudde system and links to Microburst Training videos. |
ACH Authorization and Bank Info
Caregiver Permission and Responsibility Form
Girl Scout Cookie/Council-Sponsored Product Sale: Safety Activity Checkpoints
Product Program Forms Spreadsheet
Product Program Proceeds Standards
Service Unit Cookie Coordinator Evaluation
Service Unit Cookie Coordinator Shirt Order Form
Troop Cookie Program Evaluation
Max of one shirt, per style, per SU Cookie Coordinator. Priced from $10 to $20.
ORDER NOWCheck out all the delicious cookie varieties and get nutritional information.
EXPLORE NOWSecure a date, time, location or virtual option for your training. Make sure all Troop Cookie Managers are aware of your dates and times in advance. Send invitations, emails or make phone calls.
If troops are unable to attend the training you provide, the council offers two Zoom training dates. See calendar for details.
Review dates (set service unit dates if needed). Service Units can set an earlier date for troops to submit orders. Set a realistic deadline for orders to be turned in. Troops should be given the opportunity to take orders for the entire time of the program.
Download training PowerPoint from Cookie Resources and make changes if necessary.
Be enthusiastic and make it fun! Have icebreaker games or cookie-related trivia questions.
Girls and troops must be registered for the 2024-2025 membership year before they receive their troop cookie packets.
Explain the importance of the Cookie Program:
Girls and their families must always decide whether or not to participate. Leaders do not make that decision for them.
Encourage leaders to appoint caregivers to help as Troop Cookie Managers: this helps take the pressure off the leaders and keeps caregivers involved.
Explain the importance of troops and girls discussing and setting goals.
Encourage everyone to visit the Volunteer Cookie Resources page on the council website and the Cookie Resources Google Site.
Distribute and review all materials.
Give your contact information and let troops know they can always call you for help.
Use the Troop Cookie Manager Agreement & Policies (obtained at your troop training) to set up each troop in eBudde.
Troops must submit a financial report and bank statements through the Volunteer Toolkit (VTK) prior to September 30 of the previous year to participate in the Girl Scout Cookie Program. If you have troops that have not done so, direct troop leaders to submit their financial report and bank statements at this link.
Troops must have two registered adult volunteers, with completed background checks, with two co-leaders listed in the MyGS community.
Troops must collect a Caregiver Permission and Responsibility Form for each girl before she is allowed to participate.
Check out all the delicious cookie varieties and get nutritional information.
EXPLORE NOWLet leaders know that the Troop Cookie Manager Guide may help answer their questions after the training.
Whatever approach troops decide to take this Girl Scout Cookie Season, we’ve provided tools to equip volunteers to be flexible in a range of environments. You can find Girl Scouts® safety materials and resources in the Safety Activity Checkpoints and additional information at www.girlscoutcookies.org/troopleaders and the Cookie Resources Google Site.
Troops can collect girls’ reward choices on the Girl Initial Order Summary.
After initial orders are submitted, girls can continue selling using their Goal Getter Order Card and Digital Cookies.
All rewards are cumulative.
Troop proceeds are not to be divided by girl.
Troop Proceeds are based on the Troop’s Per Girl Average of girls participating. Explain requirements for the Extra Proceeds Option.
See Product Program Proceeds Standards for further information.
Cadette, Senior and Ambassador troops can choose to earn $0.05 more per box instead of earning rewards. Girls within the troop choosing the extra proceeds option will only earn patches and charms (initial and additional orders). For every girl that reaches the 850+ box level, she will then begin accumulating rewards at each level she obtains thereafter. Troops that have chosen the extra proceeds only qualify for patches or charms offered at Troop PGA reward levels.
Troops will receive these cookies.
Troops can choose their own Gift of Caring (GOC) recipient.
DONATED COOKIES
All 2025 Girl Scout Cookies will expire on September 1, 2025. To ensure the quality and integrity of the Girl Scout Cookie Program, DO NOT donate any remaining cookies after this date.
Explain your Service Unit delivery or the Count-N-Go process and what to expect; also what is expected from troops.
Volunteers picking up cookies from cupboards should download the eBudde app to their mobile device.
Volunteers are to submit their Cookie Cupboard orders digitally through the eBudde website or app. Most cupboards use the eBudde app to capture electronic signatures for cupboard transactions.
Refer to the Cookie Cupboard listing in the Cookie Resources folder to see how far in advance orders must be entered for pick-up.
Orders entered into eBudde are not guaranteed to be available, but the council makes every effort to fulfill every order. Entering orders in eBudde will help Cookie Cupboards better manage their inventory.
Only Troop Cookie Managers are automatically approved to pick up cookies from a cupboard. If they need someone else to pick up cookies, the TCM must approve this through the cupboard.
Discuss cupboard guidelines and policies. It is very important to follow these guidelines and dates so the council can accurately stock cupboards.
ORDER AND PICK UP YOUR COOKIES FROM THE SAME CUPBOARD LOCATION. This helps to properly manage cupboard inventory.
Orders from the cupboards can be either full cases or comprised of mixed varieties equaling 12 boxes.
BOXES/CASES OF COOKIES CANNOT BE RETURNED AT ANY TIME.
STRESS THE USE OF RECEIPTS FOR ALL TRANSACTIONS, BOTH MONEY AND PRODUCT.
Discuss the impact that girl participation and outstanding balances have on the service unit proceeds. If they have a caregiver with an outstanding balance, it affects the entire service unit.
Council, Service Units and Troops reserve the right to require payment up front for product. *See Product Program Agreement and Policies.
It is at the Troop Cookie Manager/Leader’s discretion whether the troop will accept personal checks or not. Troops will be responsible for any returned check fees.
BE CAUTIOUS when using alternative payment options such as Paypal, Venmo, Cashapp, etc. Certain transactions may have fees associated and some apps may issue a 1099 if specific amounts are exceeded.
Deposit payments into troop account frequently.
ACH Payment is mandatory and troop must follow the guidelines and deadlines outlined in the ACH instructions.
NO PROCEEDS ARE DEDUCTED FROM HALF PAYMENT
DIGITAL COOKIE PAYMENTS ARE NOT DEDUCTED FROM HALF PAYMENT
If an Outstanding Balance form is not submitted to the council by March 19, 2025, the Troop Cookie Manager will be responsible for the amount due.
If troops are having problems collecting money, have them contact you and remind them to document all correspondence.
If a caregiver has problems delivering cookies, they need to notify their troop immediately. If they wait until the program is over, there is no time to get cookies sold before money is due.
Encourage troops to discuss booth guidelines and etiquette with their troops at training. It is great to role play with the girls to help them understand how to behave and how not to behave at a booth.
Discuss potential booth locations in your area.
Remember, the Service Unit Cookie Coordinator will be setting up those booth locations and submitting them to the council for the eBudde Booth Scheduler.
Troops can seek approval for any noncouncil sponsored booths. They must receive approval from the manager of the location.
For these booths to be included in the Cookie Finder, which advertises booth locations to potential customers, they must submit the location, date and time in ebudde on the “My Sales” portion of the Booth Sales tab.
If troops have cookies remaining at the end of the program, they can still set up booths after the end date of the program. They must receive approval from the manager of the booth site.
Through Digital Cookie, girls can sell online and deliver cookies (once approved by caregivers) to customers by leaving them on their porch.
Girls should always deliver with an adult, and confirm with the customer the delivery date and location where to leave the cookies.
Encourage families to set up lemonade-style stands in their driveways or entrance to their neighborhood. Consider doing this for evening commuters, or after-school crowds. Remember, never let a girl go up to a car, and make sure to have an adult with girls at all times.
Host a drive-by cookie booth in your driveway or neighborhood park. Put out cookie signs at major intersections to let customers know how to find you. This is a great idea to host on a Saturday morning.
Make cookie signs with your Digital Cookie URL or QR code for drivers to order cookies on the go.
Get out in your neighborhood with cookies to increase your orders! With cookies in hand, girls can take contactless payment in the Digital Cookie app.
If people aren't home, consider leaving a door hanger order card with your Digital Cookie URL, or QR code for customers to order.
Families can have a lot of fun decorating their cars to let customers know they have cookies. Use car magnets, car chalk or even removable vinyl and get creative.
Don’t forget to put your Digital Cookie URL or QR code somewhere for customers to order online.
Perfect for popular parking lots, drive-thru cookie booths give customers the ease of purchasing cookies without leaving their cars! This open-air idea gives girls the opportunity to sell cookies and take contactless payment through the Digital Cookie app. Make sure to discuss safety guidelines and never let a girl approach a car.
Inform troops that if they discover that they have over-ordered product, they should not wait to notify you or the council. If troops wait until the end of the program, below are some opportunities to help troops clear up their remaining inventory.
As with other cookie transfers between troops, proper documentation is required (i.e. signed receipts and eBudde entry by the troop transferring cookies out.)
Online ordering is mandatory at all levels of the program. Access will be set up by the Service Unit Cookie Coordinator. http://ebudde.littlebrownie.com
All users will recieve a volunteer email from eBudde with a link to reset their password.
If no email is received, go to http://ebudde.littlebrownie.com and enter your email address. Click forgot password to resend the email.
Discuss eBudde training webinars offered. Find a complete list on this webpage under the Training tab.
Troops have the ability to email girls/caregivers from eBudde on the Contacts tab. NOTE: Emails sent will come from a “no reply” email address.
Enter cookie and reward orders BY GIRL into eBudde.
ALL ORDERS ARE ENTERED INTO EBUDDE AS BOXES, NOT CASES.
TROOP INITIAL ORDER WILL BE ROUNDED UP TO FULL CASES. All cupboard transactions and transfers between troops MUST be in multiples of 12. Although the eBudde app allows users to input orders that are NOT in multiples of 12, troops are required to do so and will have to amend their orders to a multiple of 12 for pickup at a cupboard if they have entered anything less.
Submit Initial Cookie Order, Initial Reward Order and Final Reward Orders ONLY ONCE.
Encourage troops to utilize Digital Cookie. This year girls are able to share links with family and friends starting on Wednesday, December 11.
Digital Cookie orders placed for girl delivery prior to initial order deadlines will be automatically tallied on the Initial Order tab in eBudde and will arrive with the troop order at delivery.
Watch your email inbox for messages from the council. Check the dashboard on eBudde for messages and updates from the council.
Another great resource is socialmedia.
Facebook Cookie Swap Group! A place for Girl Scout Cookie volunteers to swap extras cookies, search for needed cookies and to connect with other Girl Scout Cookie volunteers! Request to join today at www.facebook.com/groups/GSHSCookieSwap!
Join the Service Unit Product Program Coordinators Facebook Group!
Log on to Little Brownie Bakers Volunteer Blog, www.blog.littlebrowniebakers.com
Cookie Program Training
Service Unit Cookie Coordinator
View the Recording
SU Level eBudde Overview - Service Unit
Service Unit Cookie Coordinator
Monday, December 9, 2024 6:30pm
Click Here to Register
eBudde Cupboard Training
Cookie Cupboard Manager
Tuesday, January 28, 2025 6:30pm
Click Here to Register
The following Cookie Trainings are available via Zoom for Troop Cookie Managers. Please register to receive the meeting ID and password. If you cannot attend a training, recordings will be uploaded to the Cookie Resources within 24 hours after the training.
Cookies 101- The Basics
New Troop Leaders/ Cookie Managers
Tuesday, November 19, 2024 6:30pm
Click Here to Register
Cookie Program Training - Troop
2 Dates Available!
Cookie Program Training
Troop Leader / Cookie Manager
Tuesday, December 5, 2024 6:30pm
Click Here to Register
Cookie Program Training
Troop Leader / Cookie Manager
Sunday, December 8, 2024 3:00pm
Click Here to Register
Starting Your Sale - Troop
Monday, January 6, 2025 6:30pm
Click Here to Register
Digital Cookies - Troop
Tuesday, January 7, 2025 6:30pm
Click Here to Register
Entering Orders - Troop
Thursday, January 9, 2025 6:30pm
Click Here to Register
eBudde Booth Scheduler - Troop
Tuesday, January 14, 2025 6:30pm
Click Here to Register
Cookie Delivery - Troop
Thursday, January 23, 2025 6:30pm
Click Here to Register
Allocating Cookies - Troop
Tuesday, February 18, 2025 6:30pm
Click Here to Register
Finalizing Your Sale - Troop
Tuesday, March 4, 2025 6:30pm
Click Here to Register
With Rewards
Daisy Brownie, and Junior troops MUST take this option.
Troop PGA Proceeds Per Case
1-399 $9.60
400-799 $10.32
800+ $11.04
Super Troop Additional $.60*
Without Rewards - Extra Proceeds Option (EPO)
Cadette, Senior and Ambassador troops may choose with or without rewards.
Troop PGA Proceeds Per Case
1-399 $10.20
400-799 $10.92
800+ $11.64
Super Troop Additional $.60*
Troop proceeds are based on the Per Girl Average, which is the average number of boxes participating girls sell in your troop.
How to determine Troop Per Girl Average (PGA):
Divide the number of boxes sold by the number of girls participating in cookies for your troop.
Example: 1,200 boxes sold ÷ 10 girls participating = 120 PGA
eBudde will automatically calculate your Troop PGA on the Sales Report tab.
These rules apply to the Without rewards - Extra Proceeds Option (EPO) or Opt-Out option:
* Super Troop proceeds will be paid to troops in early August via ACH after qualifications have been met. View Super Troop qualifications.
Service Units have the potential to receive a total of $0.04 per box ordered within their SU if they have no outstanding debts.
Service Unit (SU) Proceeds
$.02 Service Unit Proceeds
+$.01 5% SU Initial Order Increase & No Debt
+$.01 3% SU Final Total Increase & No Debt
$.04 Potential Service Unit Proceeds
The council does not encourage troops to cover a caregiver’s debt to ensure the proceeds bonus for the Service Unit. If a troop remits payment for a caregiver’s outstanding balance, then the troop is responsible for collection of this debt.
NOTE:
Service Unit proceeds will be held until all unregistered girls participating in the Cookie Program are registered for the current membership year, all troops have at least two fully screened and approved volunteers, and Service Unit ACH form, budget, financial report and bank statements are submitted.
Any registered girl can participate in the Girl Scout Cookie Program, even if she is not participating in a traditional troop.
Service Unit Cookie Coordinators will be responsible for IRGs participating (that did not combine with a troop for the program); making sure they are trained, collecting caregiver permission forms, orders and payments, entering orders and rewards in eBudde, allocating additional boxes in eBudde, and distributing product and rewards.
Some troops may allow an IRG to combine with their troop for the Cookie Program. The Troop Cookie Manager/Leader will be responsible for making sure she is trained, collecting caregiver permission forms, orders and payments, entering orders and rewards in eBudde and distributing product and rewards. Troops can also invite IRGs to participate in booths.
For orders to be placed in eBudde, IRGs are assigned a “troop” number. A specific number has been assigned for each SU to place orders in the eBudde system.
All IRGs’ orders will be placed under this number so that their orders arrive with the rest of the SU’s delivery. This number is simply 99 in front of the SU number (example: 99423 for TN West Central, 99245 for Clay, etc.)
If there is a group as well as other IRGs within the same SU, please call 800.624.4185 or email info@girlscoutshs.org, to obtain a separate number.
Individually registered girls that participate separately (did not select a troop for the program) will receive “Passport Bucks” at the rate of $20 for every 50 boxes sold.
Passport Bucks may be used for annual GSUSA membership dues, council-sponsored program activity fees, resident camp registration fees, resident camp trading post, and to purchase items in the council shop; may not be cashed for “real money” and cash will not be given as change; has no value outside of Girl Scouts Heart of the South; expires 9/5/2025.
Passport Bucks will only be issued if balance is paid in full.
Please Note: IRG troops follow the same rules in eBudde as traditional troops. Therefore, the total IRG troop order will be rounded to solid cases.
Cookie Rallies are great to show girls how to be successful in the Cookie Program. Success, friendship, learning, stories, cookies — it’s all part of the Girl Scout Cookie season and embracing the possibilities.
Little Brownie Bakers, our cookie makers, have put together irresistible ideas for bringing lots of fun, learning and girl motivation together into an awesome cookie kick-off event that you can do online or in-person.
Download the Girl Scout Cookie Virtual Rally Guide, and the Virtual Cookie Rally Resources to host an online rally for your girls.
Download the Girl Scout Cookie Rally Guide, a step-by-step planning guide and the Activities and Rallies Resources, packed with ideas for combining fun, learning and girl motivation. Additional activity sheets, downloadable PDFs and more are available online at www.littlebrowniebakers.com/rallies.
If combining multiple troop orders for pickup (no more than three troops at one time), follow these instructions:
Your Service Unit Cookie Coordinator will contact you to pick up the troop/girls’ cookie orders between February 3-6 and rewards in May.
one of your responsibilities is to secure a convenient, suitable location for receiving, sorting and disbursing your cases of Girl Scout Cookies. If your Service Unit is participating in the Count-N-Go, the council will take care of this process.
Don’t wait until the last minute!
Planning early helps you select and secure the best possible location for your troops and delivery agent. The people donating their space and time appreciate advance notice so they can plan accordingly.
Check with the prior SUCC or Service Unit Manager in your area. Ask long-time community people for recommendations.
What makes a good delivery site?
Streets and parking area must be wide/ long enough for a large delivery truck to maneuver without backing into yards or off driveways and have no low hanging trees or power/phone lines.
Not all delivery sites will require the use of a tractor-trailer. The delivery truck and Troop Cookie Managers need to be able to get close to the entry door for loading and unloading.
A location which has a forklift on the premises will make your job easier.
The space should be large enough to accommodate all cookies (possibly in pallets) and still have enough room to separate cookies by troops.
Look for a location where Troop Cookie Managers can drive close to an access door rather than having to maneuver up and down stairs or through a maze of hallways.
The location must be water tight and insect free.
Excellent delivery site locations are fire stations, National Guard Armories, schools, churches, etc. Try to choose a location that is easily found and centrally located in your service unit.
Think quantity: An average two-car garage (20x22 feet) will hold approximately 1,000 cases. To prevent toppling over, stack straight and only 6 feet high. Consider that each case averages approximately 9 pounds and the weight of 1,000 cases requires a GOOD FLOOR!
Helpful Hints:
Have you spoken to your troop families about participating in the Girl Scout Cookie Program this year?
Now there is one more way to superpower their program—by adding online order taking with the Digital Cookie™ platform. You play a key role in encouraging and supporting girls and caregivers with this channel.
Remind them that it's easier for girls and caregivers to participate at their convenience and to reach friends and family near and far. And, importantly, it increases quality time together for girls and caregivers!
It’s really simple, with just four easy steps! They'll register, set up their sites, invite customers, and track their goals. That's it!
Digital Cookie makes it super simple for customers to order their faves online from a custom girl URL, and pay by credit card to either get the cookies right from you (caregiver approval required) or have them shipped—awesome! Look for your registration email or contact us for more information.
Girls can take orders on the go with the Digital Cookie Mobile App which is available for free download on both the App Store and Google Play.
Share your troop cookie URL to neighborhood sites and community Facebook groups. Cookies ordered through this URL should be evenly divided among participating girls.
Girl Scout cookies MAY NOT be sold on buy/sell/trade websites such as eBay and Craigslist. Digital Cookie links may be shared via social media, including public facing community sites, NOT resale sites or groups like Facebook Marketplace.
Girls who set up and publish their Digital Cookie site by December 28 will earn the Cookie Techie Patch!
Digital Cookie Day #1 - Saturday, December 14
Digital Cookie Day #2 - Saturday, January 11
Send 20+ emails on our Digital Cookie Days through Digital Cookies to be entered to win a Flower Press Kit! Ten girls will be drawn each Digital Cookie Day!
Sell 20+ boxes on our Digital Cookie Days through Digital Cookies to be entered to win $50 Passport Bucks. One girl will be drawn each Digital Cookie Day!
Please keep a copy of these guidelines and the Accident/Incident Report with you in your first aid kit at all Girl Scout activities.
In the event of a serious accident, emergency or fatality please follow the following council emergency procedures:
Only Council-designated spokespersons (Council Crisis Team) are authorized to speak on behalf of the Council. It is very important that communications are controlled to minimize risk. A good response is:
“I really don’t have all of the information you are looking for. You need to speak with someone from our communications team.”
Feel free to give them the office phone number: 800.624.4185.
In addition to reporting emergencies and serious injuries occurring during a Girl Scout activity or on Girl Scout property to the Council Crisis Team, you are asked to report any situation or potential situation that poses a threat to the Girl Scout name and/or impairs the Council’s ability to operate effectively.
The Council Crisis Team appreciates it when it has time to Be Prepared.
An Accident/Incident Report should be completed for any accident, illness or inappropriate behavior that occurs on the site or during a program event. It is used to supplement insurance information and to notify the council of an incident while awaiting insurance forms and doctor’s statements.
This report should be completed and submitted to the council office within 24 hours following the incident. You may call the council and file an initial report by phone at 800.624.4185. A copy will then be mailed for your signature.
A leader, activity planner or caregiver may fill in sections of the form that relate to their actions. On-site First Aider and Program Director should complete separate forms.
Incident report forms can be subpoenaed for legal evidence, so information should relate only to the known facts.
Automated Clearing House (ACH)
A banking system used for electronic fund transfers during the cookie program. It uses the troop’s bank account and routing numbers which are entered into eBudde by the Council. It is a safe, secure system through which funds are “swept” or electronically transferred on specific banking dates.
Allocate Cookies
A method by which cookies are assigned in eBudde to a participating girl. It is important to allocate cookies throughout the program because this is how girls will earn rewards.
Caregiver Permission and Responsibility Form
A form that provides permission for a Girl Scout to participate in a council sponsored product program and outlines financial responsibility of the caregiver. This form must be signed by a caregiver prior to a girl’s participation.
Case
Girl Scout cookies are packaged in cardboard boxes called cases. Each case contains 12 packages/boxes of cookies regardless of cookie variety.
Cookie Booth
A stationary set-up of Girl Scout cookies at a public location such as a grocery store, convenience store, bank, place of worship, school, library or other venue where girls are permitted. There are two (2) types of booths: council-sponsored and troop-sponsored booths.
Cookie Booth Notify
A waitlist for troops to secure a council-sponsored booth location in eBudde. The system will email the troop if a desired booth becomes available and is on a first come, first serve basis.
Cookie Cupboard
Local homes or locations within the council boundaries where troop cookie managers and other assigned adults may pick up additional cookies throughout the cookie program.
Cookie Entrepreneur Family Pin
A collection of pins that girls may earn by working with their families on activities and are based on age level.
Cookie Exchange
A posting board available in eBudde that enables troops to post and exchange extra cookies.
Cookies in Hand
A phase in the Cookie Program once Girl Scouts and troops receive their initial order cookies and begin selling them directly.
Cookie Rally
An event for girls to enjoy featuring basic cookie program information and fun activities.
Cupboard Manager
A person responsible for managing a cookie cupboard.
Digital Cookie/Digital Order Card (DOC)
A customized website for girls to market and take cookie orders. Customers may choose to order cookies and have them shipped directly to their residence, delivered by the girl, or choose to donate cookies. All cookie orders are paid for online. Data flows between Digital Cookie (used by girls) and eBudde (used by volunteers).
eBudde
A web-based technology platform that is used by volunteers to manage the entire cookie program.
eBudde App
A mobile based technology platform that is used by volunteers to manage the entire cookie program and is available for download on the App Store or Google Play.
eBudde Booth Recorder
A section of eBudde used to track booth sales and girl participation. It enables the user to record the number of packages sold and will divide them evenly between the participating girls.
Five Skills
Girls develop five (5) skills by participating in the cookie program. These skills are goal setting, decision making, money management, people skills and business ethics.
Gift of Caring
A troop service project where customers may purchase packages of cookies that the troop will deliver to their chosen recipient. Customers do not choose the cookie variety. Troops will fill and deliver the Gift of Caring donations from their remaining inventory at the end of the program.
Girl Order Card
Girl Scouts use a girl order card to track in-person orders and set their goal for rewards. It lists the cookie varieties, nutritional information and girl rewards. There are rows and columns to track each customer’s name, address and phone number along with the quantities of each variety ordered and amount owed.
Girl Scout Cookie Program
An educational and fun way for girls to sell cookies and earn funds for their Girl Scout activities. It is the largest girl-led entrepreneurship program in the world and began in 1917 when Girl Scouts baked cookies and sold them to help finance troop activities.
Girl Scout Leadership Experience (GSLE)
Builds leadership skills through the participation of girl-led programming thus allowing them to discover themselves and their values, connect with others and take action to make the world a better place.
Girl Scout Promise and Law
The promise is a pledge every Girl Scout makes when joining the organization. If affirms the spiritual and ethical framework of Girl Scouting. The law is a Girl Scout code that serves as a guide for the personal behavior of all members.
Little Brownie Bakers (LBB)
Little Brownie Bakers is our bakery partner for the Girl Scout Cookie Program. They supply our council with cookies as well as resources for girls and volunteers to be successful.
National Girl Scout Cookie Weekend
An annual occasion to honor creative and successful Girl Scout Cookie entrepreneurs across the county, as well as the positive change that cookie earnings make possible.
New Girl Scout Cookie Entrepreneurs
A video training series from Little Brownie Bakers that helps new girls understand the basics of the cookie program. The videos cover how the Cookie Program works, cookie names, how to set a goal, safety rules, how to ask a customer to buy cookies and cookie booth essentials.
Opt Out / Extra Proceeds Option (EPO)
A method by which a Cadette, Senior or Ambassador troop chooses to not receive rewards in exchange for extra troop proceeds; currently $0.05 per package. Girls within troops choosing the EPO will only earn patches, charms, and free membership offered on the initial order. They will not be eligible for t-shirts, sweatshirts, or other rewards offered on the initial order. Girls within troops choosing the EPO will only earn patches and charms for additional/booth orders. For each girl that reaches the 850+ box level, she will then begin accumulating rewards at each level she obtains thereafter. EPO troops only qualify for patches and charms offered at Troop PGA reward levels. The troop must be registered with the council as a Cadette, Senior, or Ambassador troop. The choice made is for the entire troop. GIRLS, not adults, must make the troop’s choice. EPO option must be marked in eBudde on the settings tab PRIOR to entering girls’ initial orders. No changes will be made after the initial order is submitted.
Package/Box
Each variety of cookie is sold in an individual cookie package/box. Some varieties have a recycled cardboard outer packaging/box and some varieties have a cellophane outer wrap. The number of cookies varies by variety. There are 12 packages/boxes per case of cookies.
Per Girl Average (PGA)
The total number of cookies sold by a troop divided by the number of girls participating in that troop.
Product Programs
Council-sponsored programs that enable troops and individually registered Girl Scouts known as Juliettes or IRGs to earn funds for troop/group activities. This includes the Girl Scout Cookie Program and the Fall Product Program.
Rewards
Items earned through participation in a council-sponsored product program. Cookie rewards are based on the number of packages/boxes sold during the annual cookie program. This includes orders from online, in-person, donations, additional, and troop cookie booths.
Service Unit Cookie Coordinator (SUCC)
A volunteer who trains, supports and oversees all Troop Cookie Managers within an assigned service unit.
Service Unit Proceeds
A Service Unit’s share of money earned by the order of products through a council-sponsored product program such as the Girl Scout Cookie Program or Fall Product Program. Proceeds retained by a Service Unit are used to fund Service Unit activities.
Troop Cookie Manager (TCM)
A volunteer who is responsible for the logistics of the cookie program for a single troop. Duties include ordering cookies, collecting money and distributing girl rewards.
Troop Cookie Pickup-Only User
Trusted individuals such as parents, grandparents, guardians, or other caregivers who may pick up cookies at a local cookie cupboard. Note: As a Troop Leader or Troop Cookie Manager, do not add yourself into this role.
Troop Sponsored Cookie Booth
A stationary set-up of Girl Scout cookies at a public location that is contracted by individual troops and should be entered into the eBudde Booth Scheduler for approval and marketing to the public.
Troop View Only User
An eBudde user who is given permission to view information listed in eBudde but does not enable them to make changes. Note: As a Troop Leader or Troop Cookie Manager, do not add yourself into this role.
Troop Booth Recorder User
A user who may record booths. Note: As a Troop Leader or Troop Cookie Manager, do not add yourself into this role.
Troop Proceeds
A troop’s share of money earned by the order of products through a council-sponsored product program such as the Girl Scout Cookie Program or Fall Product Program. Proceeds retained by a troop are used to fund troop activities.
Troop-to-Troops Program
A council-wide service project where customers may purchase donated packages of cookies that GSHS will deliver to our partner, Soldiers’ Angels. Girls and troops collect the money, but do not physically take possession of the cookies. Troop-to-Troops donations can be accepted at any point during the Cookie Program.
Troop Transfers
Transfer of cookies (packages/boxes and/or cases) between Girl Scout troops. Financial responsibility follows the cookies. A receipt is written by the troop giving the cookies. Both troops sign the receipt. The troop giving the cookies is responsible for entering a transaction into eBudde.
Virtual Cookie Booth
Girls take cookie orders by hosting virtual cookie booths that allow customers to buy or donate cookies online.
Volunteer Toolkit (VTK)
A digital resource that supports troop leaders and co-leaders with meeting plans, caregiver communication, membership renewal, tracking badges, awards, recording meeting attendance and more. Access the VTK via girlscoutshs.org and clicking on My GS.
Thank you for volunteering to serve as a Troop Cookie Manager. Your efforts are extremely important to the success of the Girl Scout Cookie Program!
Our council offers this program to increase opportunities for girls. Proceeds generated from this program create funds for troops and service units, provide services for girls and develop quality training for adults. Without you, this would not be possible.
Our Girl Scout Cookie Program is much more than a fundraiser. It’s a fun way for girls of all ages to earn money that fuels their dreams and it’s a powerful, hands-on leadership and entrepreneurial program.
The countless, exciting possibilities — from new business opportunities, to a healthier planet, to a more beautiful world — begin with the skills girls learn and the action they take today. Girls will learn firsthand the ins and outs of running their own cookie business, even “branding” their enterprise for maximum impact.
Everything girls do in Girl Scouting is designed to help them become leaders in their daily lives and prepare for their bright futures!
All of the proceeds – every penny – from the Girl Scout Cookie Program are used to benefit girls within our local council. This revenue is used to fund major council initiatives like supporting and building membership, creating and sustaining innovative girl programming, maintaining and improving camp properties, providing volunteer training and offering a platform that allows troops’ funding for trips, activities and community service projects.
By purchasing Girl Scout Cookies, you directly support the Girl Scout Leadership Experience for girls in your community!
A great Girl Scout Cookie season is led by girls ... but it is inspired by you, the adult volunteer.
You are one of the program’s most valuable resources, and girls’ success is directly driven by your commitment. Your encouragement, coaching and guidance are key ingredients for a successful leadership experience for girls! As a volunteer, you’ll introduce girls to new experiences. You’ll be their cheerleader, guide, and mentor, helping them develop crucial skills and confidence to launch them into a lifetime of leadership.
Since our goal is to always be friendly and helpful, here are secrets for a successful and FUN Girl Scout Cookie Program:
Check out all the delicious cookie varieties and get nutritional information.
EXPLORE NOWTo start your troop’s cookie program right, we strongly suggest every Troop Cookie Manager (TCM) host an information meeting!
Use this time to set expectations, provide due dates and hand out materials. This is also a great time to get your troop excited by setting goals, learning about the five skills and the cookie line up.
What the TCM needs from caregivers
Do not distribute program materials until you have collected the items below.
What the TCM provides to each family/Girl Scout?
(These items come from your Service Unit Cookie Coordinator)
Important Dates:
Participant Expectations:
Money
Cookie Ordering & Distribution
Set expectations for getting additional cookies – when/if a girl needs more cookies they need to let you know how many days in advance.
Participating in the Cookie Program
Need additional eBudde training?
Check out the Microburst Training videos in the eBudde Help Center or the Just-In-Time eBudde Trainings, listed under Volunteer Training Dates on this webpage, for more helpful tips on how to get the most from your cookie season.
There’s only one way to have a successful Girl Scout Cookie Program, and that’s to plan for it! In the remainder of this manual, you’ll find everything you need to plan, build, and celebrate a successful program for 2025 — all organized into six simple steps.
Make a list of your Primary Contacts to keep on hand:
Council Contact Information:
1-800-624-4185
info@girlscoutshs.org
The Girl Scout Cookie Program is led by girls, but getting all the right tools in place starts with you.
We’ve got tools, resources, trainings, tutorials and helpful info to guide your planning to make this a successful and fun volunteer experience.
Cookie Program Training will prepare volunteers to lead and support girls through the Girl Scout Cookie Program. You’ll learn important program guidelines, tips and tricks, and more — everything you need to help girls have a super successful cookie season!
COUNCIL COOKIE TRAININGS
The following Cookie Trainings are available online for Troop Cookie Managers. Please register to receive the meeting ID and password. If you cannot attend a training, recordings will be uploaded to the Cookie Resources within 24 hours after the training.
REGISTRATION IS REQUIRED FOR ALL SU & TROOP TRAININGS.
PASSWORD FOR ALL TRAININGS: 2025Cookie
Cookies 101- The Basics
New Troop Leaders/ Cookie Managers
Tuesday, November 19, 2024 6:30pm
View the Recording
Cookie Program Training
Troop Leader / Cookie Manager
Tuesday, December 5, 2024 6:30pm
View the Recording
Cookie Program Training
Troop Leader / Cookie Manager
Sunday, December 8, 2024 3:00pm
View the Recording
eBudde - Starting Your Sale
Troop Leader / Cookie Manager
Monday, January 6, 2025 6:30pm
View the Recording
eBudde - Digital Cookie
Troop Leader / Cookie Manager
Tuesday, January 7, 2025 6:30pm
View the Recording
eBudde - Entering Orders
Troop Leader / Cookie Manager
Thursday, January 9, 2025 6:30pm
View the Recording
eBudde - Booth Scheduler
Troop Leader / Cookie Manager
Tuesday, January 14, 2025 6:30pm
View the Recording
eBudde - Cookie Delivery
Troop Leader / Cookie Manager
Thursday, January 23, 2025 6:30pm
View the Recording
eBudde - Allocating Cookies
Troop Leader / Cookie Manager
Tuesday, February 18, 2025 6:30pm
Click Here to Register
Meeting ID: 954 0615 9972
eBudde - Finalizing Your Sale
Troop Leader / Cookie Manager
Tuesday, March 4, 2025 6:30pm
Click Here to Register
Meeting ID: 956 6534 4786
A place for Girl Scout Cookie volunteers to swap extra cookies, search for cookies and connect with other Girl Scout Cookie volunteers.
VISIT SITEGIRL SCOUTS’ NATIONAL PROGRAM PORTFOLIO
Girls can earn Cookie Business and Financial Literacy badges and Cookie Entrepreneur Family pins for every year they participate in the Girl Scout Cookie Program. Check out the Girl Scout Badge Explorer or search the Volunteer Toolkit (VTK) for badges by grade level.
What it includes:
Bring the whole family together for tons of fun and learning with our Girl Scout Cookie Program pin and badge collections!
The Cookie Business badges are the best way for girls to develop business skills and learn to think like entrepreneurs as they run their own business. Earning a Cookie Business badge gives girls a chance to reach new heights and unleash their potential as they work together with their troop to achieve team goals.
Each Girl Scout grade level has its own set of requirements to help families guide their Girl Scout as she runs her own cookie business year after year. Girls can earn all 13 pins in the collection – one unique pin for every year they participate!
Where you’ll find it:
Show your cookie spirit with a themed t-shirt! Orders close on March 17, 2025.
ORDER NOWWith Rewards
Daisy Brownie, and Junior troops MUST take this option.
Troop PGA Proceeds Per Case
1-399 $9.60
400-799 $10.32
800+ $11.04
Super Troop Additional $.60*
Without Rewards - Extra Proceeds Option (EPO)
Cadette, Senior and Ambassador troops may choose with or without rewards.
Troop PGA Proceeds Per Case
1-399 $10.20
400-799 $10.92
800+ $11.64
Super Troop Additional $.60*
Troop proceeds are based on the Per Girl Average, which is the average number of boxes participating girls sell in your troop.
How to determine Troop Per Girl Average (PGA):
Divide the number of boxes sold by the number of girls participating in cookies for your troop.
Example: 1,200 boxes sold ÷ 10 girls participating = 120 PGA
eBudde will automatically calculate your Troop PGA on the Sales Report tab.
These rules apply to the Without rewards - Extra Proceeds Option (EPO) or Opt-Out option:
* Super Troop proceeds will be paid to troops in early August via ACH after qualifications have been met. View Super Troop qualifications.
Service Units have the potential to receive a total of $0.04 per box ordered within their SU if they have no outstanding debts.
Service Unit (SU) Proceeds
$.02 Service Unit Proceeds
+$.01 5% SU Initial Order Increase & No Debt
+$.01 3% SU Final Total Increase & No Debt
$.04 Potential Service Unit Proceeds
The council does not encourage troops to cover a caregiver’s debt to ensure the proceeds bonus for the Service Unit. If a troop remits payment for a caregiver’s outstanding balance, then the troop is responsible for collection of this debt.
NOTE:
Service Unit proceeds will be held until all unregistered girls participating in the Cookie Program are registered for the current membership year, all troops have at least two fully screened and approved volunteers, and Service Unit ACH form, budget, financial report and bank statements are submitted.
Girl Scout troops must have an active troop bank account to participate in council product programs, and are required to have an ACH Authorization and Bank Info form with a voided check or bank letter attached from the troop account.
All ACH authorization forms must be submitted to the council by January 9, 2025 for the Cookie Program.
GSHS will complete two (2) drafts for Cookies from troop accounts. Troops are required to have funds available in their troop account according to the deadlines below:
HALF PAYMENT - FEBRUARY 19, 2025
FINAL PAYMENT - MARCH 24, 2025
Prior to the Final Payment ACH, troops should collect all money for cookie orders and booths and deposit it into the troop’s bank account.
If a troop will not have the full payment available in their troop bank account for either draft, a troop volunteer must submit information through the ACH Shortage Info link prior to each deadline outlined above.
Shortage information should include the following: amount short for draft, amount available for draft, if caregiver or troop debt, reason for shortage, and Outstanding Balance forms along with proper documentation for caregiver debt.
Troops that do not make GSHS aware of account shortages by the deadlines will be responsible for any and all insufficient fund fees associated with the transaction. Troops that disregard the first ACH draft will not receive additional cookies from cupboards.
Once the drafts are complete and confirmed by the bank, payments will be uploaded in eBudde and will appear on each troop’s Payments Tab. Payments will also be recorded on the Sales Report in eBudde. Should a troop have an overpayment, the overpayment amount will be electronically deposited in the account provided at the end of the program.
It is at the Troop Cookie Manager/Leader’s discretion whether the troop will accept personal checks or not. If they choose to do so, those checks will be deposited into the troop account and the troop will be responsible for collecting on any checks that are returned for insufficient funds, closed account, etc.
Receipts are to be used for ALL transactions (both product and money). It is imperative that you use receipt books, and keep all copies of receipts until after the Cookie Program.
Make sure signatures are obtained from both parties when ANY type of exchange occurs, whether it is product or money. If there are discrepancies, the paperwork will verify the transaction in question.
For product transfers between troops, you may indicate a receipt number. Please keep it simple (i.e. “to Troop 10819”, or the date of the transaction) and easy to distinguish between each transfer.
Council, service unit and troops can reserve the right to require payment up front for product. See Product Program Policies and Standards for more information.
Use the contactless payment option through the Digital Cookie Mobile App.
You can scan a customer’s card with your phone camera to capture their payment information securely into the Digital Cookie Mobile App without ever touching their card.
BE CAUTIOUS when using alternative payment options such as Paypal, Venmo, Cashapp, etc. Certain apps or transactions may have fees associated and some apps may issue a 1099 if specific amounts are exceeded. Please do your research before using alternative payment methods.
If a troop is unable to collect money from a caregiver, the Troop Cookie Manager should keep a record of all contacts attempting a resolution and contact the Service Unit Cookie Coordinator. If further assistance becomes necessary, the Troop Cookie Manager must complete an Outstanding Balance Form by March 19, 2025 and attach a signed Caregiver Permission and Responsibility form, receipts and all documentation of correspondence and amount due and submit it through the ACH Shortage info link. Troops should never assume caregiver debt.
Girl Scout caregivers granting permission for their girl to participate, and volunteers handling funds, are accountable for forwarding payment for products to the troop and to the council.
Girl Scouts Heart of the South reserves the right to use available alternatives to ensure proper collection of funds. Following contact by council representatives regarding overdue funds, the account will be turned over to a collection agency or the courts for action.
In case of theft documented by a police report we would expect the loss to be covered by personal insurance. If so, additional time will be allowed to collect from the insurance company.
If not covered by insurance and not documented, payment in full is expected by the due date; however, payment arrangements can be made. The Troop Cookie Manager should contact the Service Unit Cookie Coordinator for further information or assistance.
When you become aware of a potential problem in a troop, contact your Service Unit Cookie Coordinator to document the problem. Circumstances that may require additional time or special arrangements will be handled on a case-by-case basis. These may include serious illness or death in family, fire, theft and auto accidents.
If a caregiver/girl fails to pick up product in a timely manner, DO NOT WAIT to notify your Service Unit Cookie Coordinator or the council. If you wait until the end of the program, it is much more difficult to find someone that needs the product and it is most likely too late for anyone to help.
If product remains at the end of the program, complete an Outstanding Balance Form on the caregiver and submit it, along with all documentation through the ACH Shortage Info link.
If you have over-ordered product, notify your Service Unit Cookie Coordinator or the council immediately. If you wait until the end of the program, it is much more difficult to find someone that needs the product and it is most likely too late for anyone to help.
Troops can have a lot of cash floating with their girls’ caregivers. Troop Cookie Managers are financially responsible for all cookie money. Protect yourself and your troop’s financial integrity. Set the expectation to collect money from girls/caregivers every Monday.
Don’t forget to write receipts and get signatures!
After a weekend of booths, work together to get that money into the bank account and safeguard it. Do not let cash linger without collecting and depositing it promptly and frequently.
If combining multiple troop orders for pickup (no more than three troops at one time), follow these instructions:
Your Service Unit Cookie Coordinator will contact you to pick up the troop/girls’ cookie orders between February 3-6 and rewards in May.
You need to know:
This is your smooth pickup day
Additional cases of cookies for booths and in-person orders will be available through council Cookie Cupboards beginning February 3 through March 9.
Each cupboard sets its own hours of operation. A list of cupboard locations, contact information, and hours of operation will be provided by email prior to cookie delivery and will be available on the Cookie Resources Google site.
Please, remember, that just like you, our Cookie Cupboard Managers are volunteers. Their time and private lives are just as valuable as yours. Be respectful of their hours of operations and strictly adhere to them.
Cases from the cupboards can be mixed varieties equaling 12 boxes. Please be specific regarding boxes or cases when placing orders with the cupboards.
Place cupboard orders for pick-up at your local cupboard through using eBudde or the eBudde app.
Use the Transactions tab on eBudde to enter your order at a specific cupboard. That order will then show as “pending” on the troop and cupboard Transactions tab. Once the order has been picked-up, the cupboard manager will verify the number of cookies picked up and remove the “pending” status from the order. This will then lock the transaction.
Troop leaders, troop cookie managers, or other authorized representative, will sign electronically through the eBudde app or sign a receipt acknowledging their financial responsibility for cookies picked up from cupboards.
Cookie cupboard pick-ups will be added to the troop’s total on eBudde and payment in full will be expected for all cookies picked up along with the troop final ACH draft.
Please do not place your order with one cupboard location and pick up from a different cupboard. Each cupboard is stocked individually, based on the orders placed for that week.
Please do not place your order with multiple cupboard locations. This hinders our ability to properly manage cupboard inventory and causes over-ordering.
Pending orders that have not been picked up within 5 days of order placements or 2 days within pick up date will be removed from eBudde.
TO ENSURE AVAILABILITY OF COOKIES AT YOUR COOKIE CUPBOARD...
Place your cupboard orders in advance. If you do not place your order by the below dates, we cannot guarantee the availability of all cookie varieties.
COOKIE BOOTH WEEKEND 1
February 7 - 9
Place Order By: February 3 at 9 a.m.
COOKIE BOOTH WEEKEND 2
February 14 - 16
Place Order By: February 10 at 9 a.m.
COOKIE BOOTH WEEKEND 3
February 21 - 23
Place Order By: February 17 at 9 a.m.
COOKIE BOOTH WEEKEND 4
February 28 - March 2
Place Order By: February 24 at 9 a.m.
COOKIE BOOTH WEEKEND 5
March 7 - 9
Place Order By: March 3 at 9 a.m.
When families understand the importance of the Girl Scout Cookie Program, they give it their full support and help girls do everything it takes to be successful. As a volunteer, you play a key role in helping families understand the importance of the cookie program.
Before the cookie season begins, you can help girls plan a family meeting that introduces their caregivers to the program. When planning your family meeting in-person or virtually here are some key areas to cover.
GAIN THE SUPPORT OF FAMILIES EARLY ON
Host a short meeting in-person or virtually with families so girls can kick off the year with their families. At the meeting, adults can complete Caregiver Permission and Responsibility forms and sign up to help. This is a great time to go over health and safety guidelines.
Troop Meeting Date:_______________
Family Meeting Date:_______________
Sunday, December 8
Digital Cookie – Caregiver Access Date
Wednesday, December 11
Girls begin taking orders via Digital Cookies Only
Saturday, December 14
Digital Day #1
Thursday, December 26
Girls begin taking orders in person
Saturday, December 28
Early Digital Cookie Setup Reward Deadline
Saturday, January 11
Digital Day #2
Saturday, January 11
Girls Submit Initial Orders to Troops
Mon. Jan. 27 - Thurs, Feb. 6
Troop Cookie Delivery
Friday, February 7
Booths Begin
Friday, February 14*
Girls submit 1/2 Payment to Troops
Fri.-Sun., February 21-23
National Girl Scout Cookie Weekend
Wednesday, March 5
DOC “Girl Delivery” Option Ends
Sunday, March 9
Booths End
Sunday, March 9
Last Day for Digital Cookie Orders
Monday, March 10
Girls submit cookie balance to Troop
Friday, September 5
Passport Bucks Expire
*Individual troops may provide alternate dates.
Remind Everyone this is for the Girls
The Girl Scout Cookie Program can keep you busy and it’s easy to lose sight of what’s important. A great way to keep things focused and positive is to put taking cookie orders in the context of something bigger and more important.
Talk about the 5 Key Skills that girls develop through the program:
Remind parents that the Girl Scout Cookie Program supports the local council's ability to offer Girl Programs, Volunteer Training and Support, Camp Properties, and Regional Service Centers.
Material, Dates and Deadlines
Pass out the Family Cookie Guide, Goal-Getter Cards, money envelopes and your contact information.
Complete Troop Paperwork
This is a great time for you to review the council’s Caregiver Permission and Responsibility Form and have caregivers sign it. Girls cannot participate without signed forms. Review the Caregiver Product Program Policies and Standards.
Ask for Help
If everyone pitches in, the smoother the program will go. Ask for volunteers to help count and sort cookies when they arrive, commit to working a cookie booth, or passing out rewards when they come.
Review the Rules
Troops and caregivers are financially responsible for all cookies they receive.
Girl Scout Cookies cannot be returned to the council once signed for.
Advise caregivers of this policy and plan troop orders accordingly. Troops can always get more cookies from their local Cookie Cupboard.
Roll Out the Rewards
The 2025 rewards are awesome! Show the caregivers and girls the rewards and explain:
Have Girls Set Their Goal
Are they aiming for the large plush? To beat their last year goal? The Apple Watch or an American Girl Doll? Whatever it is, have them write it down and map out a plan on how they’ll achieve it.
Discuss Safety & Participation
Discuss with caregivers their level of comfort in how they plan to participate.
If your troop and families will be participating in person, such as booths, discuss the Safety Activity Checkpoints. Families who are not able to participate in in-person order taking, due to schedule conflicts or any other reasons, can still give their girl a great cookie experience by participating through Digital Cookies, with quick-and-easy deliveries like porch drop-offs or specific customer pick-up dates.
Talk About the Money
For Girl Scout Cookie™ entrepreneurs, getting set for business means learning how to think like an entrepreneur. Motivate and inspire girls of all levels to do just that with fun learning activities from the Cookie Business Badges. As girls take their learning home, the Cookie Entrepreneur Family Pin encourages the whole family to get involved and offer support.
You can find some amazing Cookie Program Resources on Little Brownie Bakers' Cookie Season Resources page!
Use this resource to help young girls learn about setting goals, get to know different cookies, gain confidence, learn how to speak to customers, and more.
What it includes:
Where you'll find it:
Teach girls everything they need to know about reaching high goals, while having loads of fun.
These downloadable crafts can be done together or individually—online or in-person—to help girls track their progress through the season.
What it includes:
Where you’ll find it:
From traveling the world to making it a better place, you can do it all, Girl Scout! Learn how Girl Scouts all over the country are doing amazing things and learning the ropes as Girl Scout Cookie CEOs and powering their troop’s adventures through the Girl Scout Cookie Program.
Where you'll find it:
Get everyone inspired with stories of girls who are leading boldly as cookie entrepreneurs and shining brightly as a result.
These resources were originally designed for in-person use, but can also work with digital tools. Consult your council for approved video-conferencing platforms.
What it includes:
Where you’ll find it:
Encourage families to support girls as they learn to think like entrepreneurs and run their own cookie businesses. Girls can earn all 13 pins in the collection—one unique pin for every year they participate.
What it includes:
Where you’ll find it:
The Girl Scout Cookie Program® is backed by a whole network of support — one that goes beyond the incredible service of council leaders and volunteers like you. Working behind the scenes is eBudde, the digital command center for your Girl Scout Cookie Season. Easily accessible via a mobile app for volunteers at the service unit and troop levels, eBudde is friendlier than ever!
Stay in the know, on the go! This must-have app puts power at your fingertips, wherever you are in the cookie season.
What it includes:
Where you’ll find it:
TAB | DESCRIPTION |
DASHBOARD | Default screen that shows important messages from the Council/Service Unit, calendar, checklist, dates and links to additional tools and resources. |
CONTACTS | Edit contact information. This includes name, address, and phonenumber. This DOES NOT include changing the email address. That must be done from the login screen. Troops can email caregivers directly from eBudde. Emails are outgoing only. |
SETTINGS | Select rewards opt out (if applicable) and remove or add additionaltroop users. |
GIRLS | Review registered girls and enter girl goals and shirt sizes. |
INITIAL ORDER | Enter girl and troop initial cookie orders. NOTE: Once orders are submitted, troops are locked from making changes. Carefully review before submitting. |
DELIVERY | Select delivery site and pick up time (if applicable) and print Troop Delivery Confirmation. |
GIRL ORDERS | Track girl initial, booth and additional orders and payments, including Digital Cookie Orders. |
TRANSACTIONS | Keep track of all cookie transactions and enter pending Cupboard orders or transactions between troops. |
TXN. PICKUPS | Confirm cupboard pickup if the cupboard is using contactless pickup. |
COOKIE EXCHANGES | Post available cookies by variety and see what is available from other troops. |
REWARDS | Select, review, and submit initial and final reward orders for girls and troops. |
BOOTH SITES | Select Council booth sites and/or request troop booth sites. |
PAYMENTS | Review ACH and DOC payments to Council for accuracy. |
GOC ORG. | Record troop donations for their Gift of Caring cookies. |
SALES REPORT | Recap of all troop information: Troop contact information, PGA, initial order, additional cookies, transfers between troops, DOC transactions, troop proceeds, payments, and any amounts still due to Council. |
REPORTS | Run reports from this tab for additional information on delivery, Cupboards, Digital Cookie, rewards, and booths. |
HELP CENTER | Find additional information on the eBudde system and links to Microburst Training videos. |
This Google documents resource folder contains any additional information you may need for the Girl Scout Cookie Program. You will find all training presentations, electronic versions of forms and guides, rally information and activities, videos, clipart, booth resources, social media tools, webinar recordings, and so much more!
This resource helps you find the right words (and pictures) to promote the cookie program. It’s social planning made simple!
What it includes:
Where you’ll find it:
This Girl Scout Cookie Season will be an adventure like no other. Girls are ready to Imagine the Possibilities — and so are you. So let’s get started!
Here’s how you can plan your cookie season kickoff with this Rally Guide:
Make sure to check out Girl Scouts’ Virtual Girl Scout Cookie Rally Guide for more ideas.
Have you spoken to your troop families about participating in the Girl Scout Cookie Program this year?
Now there is one more way to superpower their program—by adding online order taking with the Digital Cookie™ platform. You play a key role in encouraging and supporting girls and caregivers with this channel.
Remind them that it's easier for girls and caregivers to participate at their convenience and to reach friends and family near and far. And, importantly, it increases quality time together for girls and caregivers!
It’s really simple, with just four easy steps! They'll register, set up their sites, invite customers, and track their goals. That's it!
Digital Cookie makes it super simple for customers to order their faves online from a custom girl URL, and pay by credit card to either get the cookies right from you (caregiver approval required) or have them shipped—awesome! Look for your registration email or contact us for more information.
Girls can take orders on the go with the Digital Cookie Mobile App which is available for free download on both the App Store and Google Play.
Share your troop cookie URL to neighborhood sites and community Facebook groups. Cookies ordered through this URL should be evenly divided among participating girls.
Girl Scout cookies MAY NOT be sold on buy/sell/trade websites such as eBay and Craigslist. Digital Cookie links may be shared via social media, including public facing community sites, NOT resale sites or groups like Facebook Marketplace.
Girls who set up and publish their Digital Cookie site by December 28 will earn the Cookie Techie Patch!
Digital Cookie Day #1 - Saturday, December 14
Digital Cookie Day #2 - Saturday, January 11
Send 20+ emails on our Digital Cookie Days through Digital Cookies to be entered to win a Flower Press Kit! Ten girls will be drawn each Digital Cookie Day!
Sell 20+ boxes on our Digital Cookie Days through Digital Cookies to be entered to win $50 Passport Bucks. One girl will be drawn each Digital Cookie Day!
The Cookie Program is all about the girls and girls are what people want to see!
Cookie booths are a great way to gain new customers and quickly reach troop cookie goals.
Cookie booths can be reserved through the eBudde Booth Scheduler, as well as troops reaching out to local businesses that are outside of the council-sponsored booths. Make sure to add these booths into eBudde Booth Scheduler so customers can find your booth on the Cookie Finder.
Booths provide additional learning opportunities, like planning and working together as a team. Booths can be stocked with troop cookies or girl cookies, and the eBudde Booth Sale Recorder can help assign boxes sold to participating girls.
Troops may schedule booths anywhere within the 59-counties served by GSHS. Booths outside of council are prohibited.
You are not limited to the area covered by your Service Unit, but try to stay within your local community. We ask that troops schedule booths only inside their area until the “Open Round” of the eBudde Booth Scheduler. This gives troops a chance to obtain booth slots within their own area first. Girls should have a presence in their own community and people enjoy supporting their local troops.
All Cookie Varieties are $6:
Adventurefuls, Do-Si-Dos, Lemon-Ups, Samoas, Tagalongs, Thin Mints, and Trefoils, Girl Scout S’mores and Toffee-tastic.
This is a learning experience for the girls - let them ask customers to purchase cookies and assist them with taking contactless payment, accepting the money and making change.
Adults are not allowed to work a booth without girls. Girls must remain at the booth at all times with adults present (ratio of adults per Safety Activity Checkpoints.)
The adult-to-girl ratios are two nonrelated adults (at least one of whom is female) to every:
Plus one adult to each additional:
* Multiple-level troops will always default to adult-to-girl ratios for the youngest age level present.
Consider reducing the number of girls and adults hosting cookie booths to avoid being overcrowded. Create shifts that girls can work so everyone has the opportunity to take orders. You might also consider having members of your troop present at multiple booth locations at once, to more quickly reach your goal.
Daisy Girl Scouts must always have an adult buddy when participating in a booth. They do not hold onto money. All money is held by their adult buddy.
Do not keep money visible. An adult should keep large bills concealed. Consider using contactless payment options.
Girls should never give out their names, addresses or telephone numbers to customers. The adult Troop Cookie Manager’s telephone number, or the troop cookie website URL can be provided.
Enjoy your booth and keep in mind that safety is our number one priority.
If your troop has an excess of cookies at the end of the program, consider scheduling additional booths (with store manager’s permission).
It can be hard to track how many cookies a girl still has on hand. The caregivers should communicate weekly to see if cookies are being sold as expected. No one wants too many cookies on hand at any given time. Work as a team to manage inventory.
If you schedule your own cookie booth please enter this into the eBudde Booth Scheduler so customers using the GSUSA Cookie Finder can find the closest cookie booth. The council shares this link with media to let customers know where and when they can find you.
Please be courteous to other troops when scheduling booths not on the eBudde Booth Scheduler. Avoid scheduling more than two booths in a popular location to give other troops the opportunity to schedule a booth there too.
The eBudde Booth Scheduler will not double book a booth slot. In the case that another troop arrives at your scheduled cookie booth, please act responsibly.
Check the eBudde Booth Scheduler. The troop listed in eBudde is the “owner” of that booth slot. Do not involve the store manager in a dispute. They are doing us a service and we do not want to project a negative image.
If you encounter a problem that requires additional assistance, contact your Service Unit Cookie Coordinator first, then the council at 1-800-624-4185 or info@girlscoutshs.org. Remember, you are a role model for the girls and are in the public eye. Your behavior reflects on the entire Girl Scouting community.
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ROUND 2
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ROUND 3
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ROUND 4
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ROUND 5
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ROUND 6
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ROUND 7
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ROUND 8
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ROUND 9
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ROUND 10
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OPEN ROUND
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If for any reason you cannot work your scheduled cookie booth, please cancel your scheduled slot on the eBudde Booth Scheduler. If a store manager gives us permission to set up booths and they are not used, it appears that we don’t appreciate their efforts to support Girl Scouts.
Throughout the program, time slots and locations may come available due to a troop cancellation or a site location granting permission. Check the eBudde Booth Scheduler regularly for any new availability.
The GSUSA Cookie Finder will be updated frequently with all booth locations to help promote your booth.
Please make every effort to show up for your scheduled booth. Nationally and locally, we share the Cookie Finder in the media so customers rely on the times and locations listed to find booths. We need to be there when we say we will be there.
Order only the number of cases you know your troop can distribute. Additional cases can always be picked up at Cookie Cupboards which often have weekend hours. An adult registered with your troop should be on call during the booth to pick up cookies and restock the booth as needed. Once your troop picks up cookies, they cannot be returned or exchanged with the council or cupboard.
Research how to host a drive-thru, or curbside cookie booth in your area. These types of booths offer additional options to the traditional cookie booth set-up while still giving girls the opportunity to reach their cookie goals. Always follow all safety guidelines, including never allowing a girl to approach a car.
To encourage multi-box purchases, suggest that girls bundle boxes and attach recipes using the cookies or offer handmade cards such as “Happy Birthday” or “Thank You.”
Make signs promoting your Gift of Caring recipient and display the Troop-to-Troops poster. Find it at girlscoutshs.org/cookiesellers.
Customers love seeing girls in uniform and the badges they’ve earned. It is amazing what effect this has on your supporting public.
Make an attractive table display. Use balloons, streamers, posters and the cookies themselves! Remember to promote your troop goals and community projects.
Put signs on a vehicle and park in a visible spot! Customers will see the signs and know where to get cookies. People might even make a special trip to get them because they saw your sign. Bring along your troop goal poster and pictures of activities in which you have participated.
A full table attracts more customers and allows them to see the varieties. Arrange cookies so customers can pick up their boxes instead of girls having to handle them.
This is the time for girls to tell their story. Have girls develop a script of what to say and have them practice with each other and caregivers telling what the troop’s goal is and what activities they plan to spend their earnings on.
After girls set a Troop Booth Goal, begin looking for locations. Get out early to locate the best sites. Possible locations outside of council organized booth sites include: sporting events, car washes, concerts and plays, quick oil change shops, churches, universities and colleges, drug stores, parks and playgrounds, and hardware stores.
Review the Cookie Booth Etiquette Contract with your girls and caregivers, and have them sign.
As you arrive at your booth location, identify yourself to the store manager and let them know how long you will be there. Remember to thank them for their support of Girl Scouting in the community. Encourage your girls to write a “thank you” note.
Selling Girl Scout Cookies at a booth is a privilege granted to us by local merchants. If this privilege is abused, even unintentionally, it could cause all Girl Scouts to lose the opportunity for additional booths at these places of business.
Girls need to be careful and considerate of the merchant’s property and customers. If there are any complaints, you may be asked to leave by the management.
We appreciate the enthusiasm of our Girl Scouts, however, do not allow them to bombard the customers. Stay clear of doorways, walkways and vehicles. Remember, we are all Girl Scouts. Be courteous even if people do not purchase cookies.
At the end of your booth time, pack up all empty cookie cases and take them with you. Girl Scouts always leave a place cleaner than they found it.
If there is a dispute over a cookie booth with another troop do not involve store management, but contact the council.
In the interest of providing a quality program, ensuring safety, and assuring future booth opportunities for our Girl Scouts, the following guidelines have been developed.
All girls are different. However, the following information is a guideline of what you should expect from girls at different levels and the appropriate amount of time girls should be at a booth. Please consider your girl’s abilities, fatigue factors and goals to keep booths fun, not a chore.
DAISIES - are generally able to greet customers, have product knowledge and explain donation programs. Attention spans are short, and girls need close supervision. The recommended time for a Daisy to work a booth is one hour.
BROWNIES - are generally able to make change with adult assistance, greet customers, have product knowledge, share goals and explain donation programs. Attention spans are short. The recommended time for a Brownie to work a booth is one to two hours.
JUNIORS - are generally able to make change and speak with customers. Juniors should be able to share their goals in detail. Attention span is moderate. The recommended time for a Junior to work a booth is two to three hours.
CADETTES, SENIORS & AMBASSADORS - are generally able to complete the order without adult assistance. Girls at this age are able to clearly express their goals and can be active in setting up their booths. The recommended time for these girls to work a booth is up to four hours.
Through Digital Cookie girls can take orders online and deliver cookies (once approved by caregivers) to customers by leaving them on their porch.
Girls should always deliver with an adult, and confirm with the customer the delivery date and location where to leave the cookies.
Encourage families to set up lemonade style stands in their driveways or entrance to their neighborhood.
Consider doing this for evening commuters, or after-school crowds. Remember, never let a girl go up to a car, and make sure to have an adult with girls at all times.
Host a drive-by cookie booth in your driveway or neighborhood park. Put out cookie yard signs at major intersections to let customers know how to find you. This is a great idea to host on a Saturday morning.
Make cookie yard signs with your Digital Cookie URL, or a QR code for drivers to order cookies on the go.
Get out in your neighborhood with cookies to increase your orders! With cookies in hand, girls can take contactless payment in the Digital Cookie app.
If people aren't home, consider leaving a door hanger order card with your Digital Cookie URL, or QR code for customers to order.
Families can have a lot of fun decorating their cars to let customers know they have cookies. Use car magnets, car chalk or even removable vinyl and get creative.
Don’t forget to put your Digital Cookie URL or a QR code somewhere for customers to order online.
Perfect for popular parking lots, drive-thru cookie booths give customers the ease of purchasing cookies without leaving their cars! This open-air idea gives girls the opportunity to take orders and contactless payment through the Digital Cookie app. Make sure to discuss safety guidelines and never let a girl approach a car.
For various reasons, some customers do not want to buy cookies for themselves. Through Troop-to-Troops and Gift of Caring, they have the chance to give to others while supporting Girl Scouts at the same time.
Troop-to-Troops
The Troop-to-Troops (T2T) program provides a perfect opportunity to send cookies to our military men and women who are protecting our freedom.
When girls take orders in-person, they simply ask customers if they would like to donate boxes of cookies to be sent to our military. If the customer wishes to do so, they indicate this in the white column on the girl order form. Customers can also donate cookies on Digital Cookie. Customers do not specify flavors.
Troop-to-Troops orders must be placed in the T2T column in eBudde to qualify for rewards. T2T donations can be taken throughout the program (initial, additional, and booth). T2T donations are considered virtual cookies and are NOT filled from the troop inventory. When boxes are placed in the T2T column, it will add to the amount owed to the council. Troops will be responsible for payment of any cookies placed in the T2T column.
If cookies are placed in the T2T column, the council will fill orders from council inventory or obtain additional cookies from the baker. These cookies will be shipped directly to the council’s Troop-to- Troop recipient.
Gift of Caring
The Gift of Caring program allows Girl Scout troops to decide on a charitable organization or service group they would like to support with cookie donations as a way to say thank you. These organizations range from shelters and food banks, to local firefighters or police departments.
Through Gift of Caring, customers may purchase Girl Scout Cookies and donate them to the selected recipient while supporting Girl Scouts!
Gift of Caring boxes must be placed in the GOC column in eBudde for girls to qualify for rewards. GOC donations are not considered virtual cookies. GOC cookie donations are filled from the remaining troop inventory at the end of the program. If donating GOC cookies to the council’s Troop-to Troops recipient, these donations will need to be delivered to the council by March 27.
Tips for Increasing Donations
PARTICIPATION TYPE | ONLINE COOKIES | HYBRID COOKIES: ORDER TAKING AND DELIVERY | IN-PERSON COOKIES: COOKIES IN HAND |
DIGITAL COOKIE ONLINE ACCOUNT |
Girls set up their Digital Cookie online account for direct ship orders and donations (deactivate girl delivery). |
Girls set up their Digital Cookie online account for direct ship orders, donations and girl delivery orders. |
Girls set up their Digital Cookie online account for contactless payment to be accepted for in-person purchases. |
DIGITAL COOKIE PROGRAM LINKS |
Girls share their unique cookie link via email and social media. | Girls share their unique cookie link via email, social media, local neighborhood sites, and at caregiver workplaces. |
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COOKIE BOOTHS | Virtual Booths - No delivery: Girls can conduct virtual booths using Digital Cookie online link for direct shipped and donated orders. |
Virtual Booths - With delivery: Girls share upcoming booth/lemonade stand information, take online orders/payments, deliver via curbside pick-up or porch drop-off. |
Troops can sign up or secure booths (small indoor, outdoor, drive-thru, curbside), take contactless payments (when possible), give cookies to customers or load cookies in vehicles. |
DOOR-TO-DOOR | Girls can add their Direct Ship cookie link or QR code to door hangers or business cards to leave at residences for contactless door-to-door. | Girls take orders with their order card while going door-todoor in their neighborhood and then deliver the cookies later | Girls can go door-to-door with cookie inventory, take contactless payments (when possible), give cookies to customers. |
IN THE WORKPLACE |
Girls can team with their caregiver to collect email addresses of the interested customers then send emails or share cookie links from Digital Cookies for Direct Ship orders. |
Girls write a personal statement that the caregiver can leave with the order card. Orders are collected, then cookies are delivered later. |
Girls can visit the caregiver workplaces with cookie inventory, take contactless payments (when possible) give cookies to customers. |
MOBILE COOKIES |
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Girls can participate in walkabouts with a wagon, take contactless payment (when possible), give cookies to customers. |
Girls can participate in walkabouts with inventory, take contactless payments (when possible), give cookies to customers. |
GSUSA COOKIE FINDER/DIRECT SHIP TROOP ORDERS | ✓ |
✓ |
X |
VIRTUAL COOKIE BOOTH | ✓ |
✓ |
X |
OUTDOOR BOOTHS | X |
✓ |
✓ |
DRIVE-THRU BOOTHS | X |
✓ |
✓ |
MOBILE BOOTHS | X |
✓ |
✓ |
Make the most of girl accomplishments, like a girl reaching her goal. Thank customers, tell stories about your cookie experiences or throw a party for your troop!
Make a list of Key Dates for Celebrating Girls' Accomplishments:
Celebration Troop Meeting:_______________________
Distribute Rewards and Celebrate with Families:____________________________
Activation of Troop Goals:________________________
Girl Scout Cookie™ Season is the time for girls to start thinking like entrepreneurs. From the earliest planning meetings through the booth phase, recognize and encourage girl development of an entrepreneurial mindset — whether it’s being curious about how things work or embracing challenges.
What it includes:
Where you’ll find it:
They’ve earned it! Plan a celebration that gives you the opportunity to pass out rewards to girls, while highlighting individual and troop achievements. Discuss how the funds can be used for future activities. CONGRATULATIONS!!
Thank everyone involved with your troop’s success, including families, friends, businesses and fellow volunteers. Find card templates and ready-to-post social graphics under the Cookie Season Resources tab on LittleBrownieBakers.com. Loads of clip art is also available on the site to help you and your girls create your own messages of appreciation.
What it includes:
At C.E.L.E.B. Camp Adventureful we will have complete control of the entire camp!!! Your fun-filled Camp Adventureful day awaits at Fisherville with tons of outdoor activities, including S’MORES!! This experience is INVITE only at Camp Fisherville and will certainly be something you don’t want to miss!!
Additional details will be sent to girls who qualify.
The Girl Scout Cookie Program is an exciting time for girls and volunteers alike. Be sure to be prepared by going over the additional need-to-know information, such as emergency procedures and pro tips for cookie success. Another helpful tool is the Cookie Program glossary at the end of the Troop Guide.
Please keep a copy of these guidelines and the Accident/Incident Report with you in your first aid kit at all Girl Scout activities.
In the event of a serious accident, emergency or fatality please follow the following council emergency procedures:
Only Council-designated spokespersons (Council Crisis Team) are authorized to speak on behalf of the Council. It is very important that communications are controlled to minimize risk. A good response is:
“I really don’t have all of the information you are looking for. You need to speak with someone from our communications team.”
Feel free to give them the office phone number: 800.624.4185.
In addition to reporting emergencies and serious injuries occurring during a Girl Scout activity or on Girl Scout property to the Council Crisis Team, you are asked to report any situation or potential situation that poses a threat to the Girl Scout name and/or impairs the Council’s ability to operate effectively.
The Council Crisis Team appreciates it when it has time to Be Prepared.
An Accident/Incident Report should be completed for any accident, illness or inappropriate behavior that occurs on the site or during a program event. It is used to supplement insurance information and to notify the council of an incident while awaiting insurance forms and doctor’s statements.
This report should be completed and submitted to the council office within 24 hours following the incident. You may call the council and file an initial report by phone at 800.624.4185. A copy will then be mailed for your signature.
A leader, activity planner or caregiver may fill in sections of the form that relate to their actions. On-site First Aider and Program Director should complete separate forms.
Incident report forms can be subpoenaed for legal evidence, so information should relate only to the known facts.
Automated Clearing House (ACH)
A banking system used for electronic fund transfers during the cookie program. It uses the troop’s bank account and routing numbers which are entered into eBudde by the Council. It is a safe, secure system through which funds are “swept” or electronically transferred on specific banking dates.
Allocate Cookies
A method by which cookies are assigned in eBudde to a participating girl. It is important to allocate cookies throughout the program because this is how girls will earn rewards.
Caregiver Permission and Responsibility Form
A form that provides permission for a Girl Scout to participate in a council sponsored product program and outlines financial responsibility of the caregiver. This form must be signed by a caregiver prior to a girl’s participation.
Case
Girl Scout cookies are packaged in cardboard boxes called cases. Each case contains 12 packages/boxes of cookies regardless of cookie variety.
Cookie Booth
A stationary set-up of Girl Scout cookies at a public location such as a grocery store, convenience store, bank, place of worship, school, library or other venue where girls are permitted. There are two (2) types of booths: council-sponsored and troop-sponsored booths.
Cookie Booth Notify
A waitlist for troops to secure a council-sponsored booth location in eBudde. The system will email the troop if a desired booth becomes available and is on a first come, first serve basis.
Cookie Cupboard
Local homes or locations within the council boundaries where troop cookie managers and other assigned adults may pick up additional cookies throughout the cookie program.
Cookie Entrepreneur Family Pin
A collection of pins that girls may earn by working with their families on activities and are based on age level.
Cookie Exchange
A posting board available in eBudde that enables troops to post and exchange extra cookies.
Cookies in Hand
A phase in the Cookie Program once Girl Scouts and troops receive their initial order cookies and begin selling them directly.
Cookie Rally
An event for girls to enjoy featuring basic cookie program information and fun activities.
Cupboard Manager
A person responsible for managing a cookie cupboard.
Digital Cookie/Digital Order Card (DOC)
A customized website for girls to market and take cookie orders. Customers may choose to order cookies and have them shipped directly to their residence, delivered by the girl, or choose to donate cookies. All cookie orders are paid for online. Data flows between Digital Cookie (used by girls) and eBudde (used by volunteers).
eBudde
A web-based technology platform that is used by volunteers to manage the entire cookie program.
eBudde App
A mobile based technology platform that is used by volunteers to manage the entire cookie program and is available for download on the App Store or Google Play.
eBudde Booth Recorder
A section of eBudde used to track booth sales and girl participation. It enables the user to record the number of packages sold and will divide them evenly between the participating girls.
Five Skills
Girls develop five (5) skills by participating in the cookie program. These skills are goal setting, decision making, money management, people skills and business ethics.
Gift of Caring
A troop service project where customers may purchase packages of cookies that the troop will deliver to their chosen recipient. Customers do not choose the cookie variety. Troops will fill and deliver the Gift of Caring donations from their remaining inventory at the end of the program.
Girl Order Card
Girl Scouts use a girl order card to track in-person orders and set their goal for rewards. It lists the cookie varieties, nutritional information and girl rewards. There are rows and columns to track each customer’s name, address and phone number along with the quantities of each variety ordered and amount owed.
Girl Scout Cookie Program
An educational and fun way for girls to sell cookies and earn funds for their Girl Scout activities. It is the largest girl-led entrepreneurship program in the world and began in 1917 when Girl Scouts baked cookies and sold them to help finance troop activities.
Girl Scout Leadership Experience (GSLE)
Builds leadership skills through the participation of girl-led programming thus allowing them to discover themselves and their values, connect with others and take action to make the world a better place.
Girl Scout Promise and Law
The promise is a pledge every Girl Scout makes when joining the organization. If affirms the spiritual and ethical framework of Girl Scouting. The law is a Girl Scout code that serves as a guide for the personal behavior of all members.
Little Brownie Bakers (LBB)
Little Brownie Bakers is our bakery partner for the Girl Scout Cookie Program. They supply our council with cookies as well as resources for girls and volunteers to be successful.
National Girl Scout Cookie Weekend
An annual occasion to honor creative and successful Girl Scout Cookie entrepreneurs across the county, as well as the positive change that cookie earnings make possible.
New Girl Scout Cookie Entrepreneurs
A video training series from Little Brownie Bakers that helps new girls understand the basics of the cookie program. The videos cover how the Cookie Program works, cookie names, how to set a goal, safety rules, how to ask a customer to buy cookies and cookie booth essentials.
Opt Out / Extra Proceeds Option (EPO)
A method by which a Cadette, Senior or Ambassador troop chooses to not receive rewards in exchange for extra troop proceeds; currently $0.05 per package. Girls within troops choosing the EPO will only earn patches, charms, and free membership offered on the initial order. They will not be eligible for t-shirts, sweatshirts, or other rewards offered on the initial order. Girls within troops choosing the EPO will only earn patches and charms for additional/booth orders. For each girl that reaches the 850+ box level, she will then begin accumulating rewards at each level she obtains thereafter. EPO troops only qualify for patches and charms offered at Troop PGA reward levels. The troop must be registered with the council as a Cadette, Senior, or Ambassador troop. The choice made is for the entire troop. GIRLS, not adults, must make the troop’s choice. EPO option must be marked in eBudde on the settings tab PRIOR to entering girls’ initial orders. No changes will be made after the initial order is submitted.
Package/Box
Each variety of cookie is sold in an individual cookie package/box. Some varieties have a recycled cardboard outer packaging/box and some varieties have a cellophane outer wrap. The number of cookies varies by variety. There are 12 packages/boxes per case of cookies.
Per Girl Average (PGA)
The total number of cookies sold by a troop divided by the number of girls participating in that troop.
Product Programs
Council-sponsored programs that enable troops and individually registered Girl Scouts known as Juliettes or IRGs to earn funds for troop/group activities. This includes the Girl Scout Cookie Program and the Fall Product Program.
Rewards
Items earned through participation in a council-sponsored product program. Cookie rewards are based on the number of packages/boxes sold during the annual cookie program. This includes orders from online, in-person, donations, additional, and troop cookie booths.
Service Unit Cookie Coordinator (SUCC)
A volunteer who trains, supports and oversees all Troop Cookie Managers within an assigned service unit.
Service Unit Proceeds
A Service Unit’s share of money earned by the order of products through a council-sponsored product program such as the Girl Scout Cookie Program or Fall Product Program. Proceeds retained by a Service Unit are used to fund Service Unit activities.
Troop Cookie Manager (TCM)
A volunteer who is responsible for the logistics of the cookie program for a single troop. Duties include ordering cookies, collecting money and distributing girl rewards.
Troop Cookie Pickup-Only User
Trusted individuals such as parents, grandparents, guardians, or other caregivers who may pick up cookies at a local cookie cupboard. Note: As a Troop Leader or Troop Cookie Manager, do not add yourself into this role.
Troop Sponsored Cookie Booth
A stationary set-up of Girl Scout cookies at a public location that is contracted by individual troops and should be entered into the eBudde Booth Scheduler for approval and marketing to the public.
Troop View Only User
An eBudde user who is given permission to view information listed in eBudde but does not enable them to make changes. Note: As a Troop Leader or Troop Cookie Manager, do not add yourself into this role.
Troop Booth Recorder User
A user who may record booths. Note: As a Troop Leader or Troop Cookie Manager, do not add yourself into this role.
Troop Proceeds
A troop’s share of money earned by the order of products through a council-sponsored product program such as the Girl Scout Cookie Program or Fall Product Program. Proceeds retained by a troop are used to fund troop activities.
Troop-to-Troops Program
A council-wide service project where customers may purchase donated packages of cookies that GSHS will deliver to our partner, Soldiers’ Angels. Girls and troops collect the money, but do not physically take possession of the cookies. Troop-to-Troops donations can be accepted at any point during the Cookie Program.
Troop Transfers
Transfer of cookies (packages/boxes and/or cases) between Girl Scout troops. Financial responsibility follows the cookies. A receipt is written by the troop giving the cookies. Both troops sign the receipt. The troop giving the cookies is responsible for entering a transaction into eBudde.
Virtual Cookie Booth
Girls take cookie orders by hosting virtual cookie booths that allow customers to buy or donate cookies online.
Volunteer Toolkit (VTK)
A digital resource that supports troop leaders and co-leaders with meeting plans, caregiver communication, membership renewal, tracking badges, awards, recording meeting attendance and more. Access the VTK via girlscoutshs.org and clicking on My GS.
Access the Cookie Resources Google site for any additional information, forms, ideas and video links!
Social Media Shareables
How can you help tomorrow’s female entrepreneurs promote their Girl Scout Cookie™ businesses? We’ve got all the social resources you need on LittleBrownieBakers.com.
Hashtags
Girl Scouts Heart of the South: #girlscoutshs
Girl Scouts of the USA: #girlscouts
Additional Hashtags: #GirlScoutCookieSeason, #CookieBoss, #GirlScoutCookies
Facebook & Instagram
Facebook: Facebook.com/girlscoutshs
Instagram: @girlscoutshs
Online Tips & Ideas
Help girls build online marketing skills and learn about e-commerce with the support of online tools like the Digital Cookie® platform. We’ve also got inspiration for engaging girls in virtual activities!
Digital Marketing Tips for Cookie Entrepreneurs & Families
Girls of all ages should partner with their caregiver to develop a plan to safely market their cookie business online. Get started using this resource available at girlscoutcookies.org/digitalmarketingtips.
Make it Virtual!
Find familiar in-person resources with a tech twist, along with several new digital ideas. These strategies help girls reach their goals in virtual environments when in-person is not an option.
REGISTRATION IS REQUIRED FOR ALL SU & TROOP TRAININGS.
PASSWORD FOR ALL TRAININGS: 2025Cookie
Cookies 101- The Basics
New Troop Leaders/ Cookie Managers
Tuesday, November 19, 2024 6:30pm
View the Recording
Cookie Program Training
Troop Leader / Cookie Manager
Tuesday, December 5, 2024 6:30pm
View the Recording
Cookie Program Training
Troop Leader / Cookie Manager
Sunday, December 8, 2024 3:00pm
View the Recording
eBudde - Starting Your Sale
Troop Leader / Cookie Manager
Monday, January 6, 2025 6:30pm
View the Recording
eBudde - Digital Cookie
Troop Leader / Cookie Manager
Tuesday, January 7, 2025 6:30pm
View the Recording
eBudde - Entering Orders
Troop Leader / Cookie Manager
Thursday, January 9, 2025 6:30pm
View the Recording
eBudde - Booth Scheduler
Troop Leader / Cookie Manager
Tuesday, January 14, 2025 6:30pm
View the Recording
eBudde - Cookie Delivery
Troop Leader / Cookie Manager
Thursday, January 23, 2025 6:30pm
View the Recording
eBudde - Allocating Cookies
Troop Leader / Cookie Manager
Tuesday, February 18, 2025 6:30pm
Click Here to Register
Meeting ID: 954 0615 9972
eBudde - Finalizing Your Sale
Troop Leader / Cookie Manager
Tuesday, March 4, 2025 6:30pm
Click Here to Register
Meeting ID: 956 6534 4786
Increase your sales by promoting the "Cookies For A Year" contest to booth customers!
Download and display the Cookies for a Year signage at your booth to encourage customers to buy 5 or more boxes. Give an entry handout only to qualifying customers who purchase 5 or more boxes. These customers can scan the QR code and enter themselves to win Cookies for a Year! (Winners will be announced weekly during the season and will receive 1 case of cookies = 1 box per month for 12 months.)
Cookies for a Year Table Display
Customer Entry Handout - Color - only for customers who purchase 5+ boxes
Customer Entry Handout - B&W - only for customers who purchase 5+ boxes
Want to make this cookie season the best one yet? Check out some of the fun activities and materials for Girl Scouts from our partners at Little Brownie Bakers.
These resources will help you support Girl Scouts as they run their very own cookie businesses and gain skills essential for success.
FIND RESOURCESFind handouts, posters, videos, and other materials to help you have fun and stay safe as you build your cookie business.
FIND RESOURCESDesigned for busy troop volunteers: get started on your Girl Scout journey or find answers throughout the troop year.
LEARN MORE